At a Glance
- Tasks: Monitor and maintain data centre infrastructure, ensuring top-notch service delivery.
- Company: Join Node4, a diverse and innovative tech company focused on people.
- Benefits: Enjoy hybrid working, private medical insurance, and 25 days holiday plus your birthday off.
- Other info: Dynamic workplace with opportunities for growth and continuous learning.
- Why this job: Be part of a critical team that makes a real impact in tech operations.
- Qualifications: Experience in a data centre environment and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
Node4 own and operate multiple data centres, maintaining full end-to-end control of infrastructure and operations. This enables us to deliver highly reliable, flexible and customer-focused services. Data Centre Engineers operate within a critical 24x7 environment, supporting infrastructure availability, customer services, and operational excellence. The role focuses on the day to day tasks and activities, supporting customers, internal departments, monitoring our infrastructure and new order delivery. The role is based on a 40 hour week onsite and oncall is required on a rota basis.
How this role delivers Node4 value:
- Innovation: Identify opportunities to improve efficiency, reduce risk, and enhance service delivery
- Passion: Take pride in maintaining high standards across all operational areas
- Trust: Act with accountability when managing critical infrastructure and customer environments
Responsibilities
The role covers many aspects within the Data Centre facility, the below are typical tasks and responsibilities that engineers complete:
- Monitor infrastructure and respond to alerts, ensuring timely resolution or escalation
- Support customers onsite and via remote hands in line with SLAs
- Maintain site security and supervise access
- Install racks, structured cabling, and cross-connects
- Supervise third-party contractors
- Complete tickets and operational tasks efficiently
- Maintain high standards of safety, cleanliness, and compliance
- Occasional travel to cover our Northampton/Wakefield Data Centers
What will you bring?
- Experience working in a Data Centre or technical environment
- Certified Data Centre Technician (CDCT) qualification or equivalent (desirable)
- Knowledge of cabling, infrastructure, or facilities
- Understanding of monitoring systems (BMS/DCIM desirable)
- Strong attention to detail and reliability
- Strong outcome focused approach to delivering excellent customer service
- Ability to work independently and within a team
- Full UK driving license and own car. Resides within 45 minutes of site (Derby DE24)
- Ability to be part of an oncall rota
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Data Centre Engineer employer: risual Limited
Node4 is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture where innovation and passion thrive. With a commitment to employee development through the Node4 training Academy, competitive benefits like private medical insurance and generous holiday allowances, and a supportive environment in Derby, Node4 ensures that every team member can evolve alongside the company while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Node4 on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for getting your foot in the door. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge related to data centres. Be ready to discuss how you can contribute to Node4's mission of delivering reliable and customer-focused services. Show us your passion for innovation!
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly when you see a role that fits. We love proactive candidates who take the initiative to reach out and express their interest.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Share examples of how you've tackled challenges in previous roles, especially in technical environments. We want to see your outcome-focused approach in action!
We think you need these skills to ace Data Centre Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about becoming a Data Centre Engineer and contributing to our team at Node4.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in data centres or technical environments, and don’t forget to mention any certifications like the CDCT if you have them!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at risual Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to data centres. Familiarise yourself with monitoring systems, cabling, and infrastructure. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Passion
Node4 values passion and accountability. Be prepared to share examples of how you've maintained high standards in previous roles or projects. This could be anything from improving efficiency to delivering excellent customer service.
✨Ask Smart Questions
Prepare some insightful questions about Node4's operations and culture. This not only shows your interest in the company but also helps you gauge if it's the right fit for you. Think about what you want to learn and how you can contribute.
✨Be Ready for Oncall Scenarios
Since the role involves being part of an oncall rota, think about how you would handle critical situations. Be ready to discuss your approach to problem-solving and how you ensure timely resolutions under pressure.
