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- Tasks: Lead a dynamic team providing top-notch support for cloud services.
- Company: A vibrant cloud service provider in the East Midlands focused on growth.
- Benefits: Hybrid work model, career development opportunities, and a supportive team environment.
- Why this job: Make a real impact by leading a team in a fast-paced tech landscape.
- Qualifications: Strong communication skills and experience with cloud platforms like AWS and Azure.
- Other info: Join a diverse company dedicated to employee growth and exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
A leading cloud service provider in the East Midlands is seeking a Cloud Support Team Leader. The successful candidate will manage day-to-day operations of the cloud support team, ensuring excellent technical support for cloud-based systems.
Responsibilities include managing team performance and maintaining service level agreements.
Ideal candidates will possess strong communication skills, knowledge of ITIL, and experience with cloud services such as VMWare, AWS, and Azure.
Join a vibrant and diverse company committed to employee growth and exceptional service.
Cloud Support Team Leader — Hybrid, Growth & Impact employer: risual Limited
Contact Detail:
risual Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Team Leader — Hybrid, Growth & Impact
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your cloud knowledge. Make sure we can confidently discuss VMWare, AWS, and Azure. Show them we know our stuff and can lead a team effectively!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience in managing teams and delivering excellent technical support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining their vibrant team.
We think you need these skills to ace Cloud Support Team Leader — Hybrid, Growth & Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with cloud services like VMWare, AWS, and Azure. We want to see how your skills align with the role, so don’t be shy about showcasing your technical prowess!
Show Off Your Communication Skills: As a Cloud Support Team Leader, strong communication is key. Use your application to demonstrate how you've effectively communicated in past roles, whether it’s through team management or customer interactions.
Highlight Your ITIL Knowledge: If you’ve got ITIL experience, flaunt it! Mention any relevant certifications or practical applications of ITIL principles in your previous jobs. We love seeing candidates who understand the importance of service level agreements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at risual Limited
✨Know Your Cloud Services
Make sure you brush up on your knowledge of cloud services like VMWare, AWS, and Azure. Be ready to discuss how you've used these technologies in past roles and how they relate to the position you're applying for.
✨Showcase Your Leadership Skills
As a Cloud Support Team Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples of how you've led teams in the past, focusing on performance management and maintaining service level agreements.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Consider doing mock interviews with a friend to refine your delivery.
✨Familiarise Yourself with ITIL
Since knowledge of ITIL is a key requirement, make sure you understand its principles and how they apply to cloud support. Be prepared to discuss how you've implemented ITIL practices in previous roles to improve service delivery.
