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For Companies At a Glance
- Tasks: Build strong client relationships and identify growth opportunities in a dynamic environment.
- Company: Join Node4, a rapidly growing tech company that values its diverse workforce.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and more perks.
- Why this job: Be part of a vibrant team focused on innovation and exceptional service.
- Qualifications: Experience in IT Managed Services and strong communication skills are essential.
- Other info: Opportunity for career growth in a supportive and evolving company culture.
The predicted salary is between 43200 - 72000 £ per year.
Become a change maker and join Node4. Node4 has a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
About the role
We are looking to recruit an experienced Client Partner to join our dynamic team. The Client Partner will play a pivotal role in nurturing and developing long-term relationships with our clients, ensuring exceptional service delivery and identifying opportunities for growth and expansion. This role demands a proactive individual with excellent communication skills, a deep understanding of technology solutions, and the ability to align client needs with Node4's offerings.
What you’ll be doing:
- Establish and maintain strong relationships with Senior Stakeholders in Node4's key clients.
- Have a thorough understanding of clients' business needs and objectives.
- Develop project and technology roadmap alongside key stakeholders within the assigned client portfolio.
- Identify growth opportunities within existing accounts through upselling and cross-selling of Node4 products and services.
- Monitor and report on account status, including forecasting and tracking key account metrics.
- Help solve client issues and handle complex client requests, ensuring satisfactory outcomes.
- Regularly update clients on new products, industry trends, and company initiatives.
- Participate in client reviews and presentations to showcase Node4's value proposition.
What will you bring?
- Experience of Managed Services in the IT Sector.
- Skills/Experience in Cloud Transformation, Microsoft Business Applications, SDWAN and Security Preferred.
- Can demonstrate previous experience of managing high-value client accounts in the Managed Service and Technology sector.
- Exceptional communication and interpersonal skills.
- Strong problem-solving skills and a client-focused approach.
- Ability to understand and articulate complex technical solutions.
- Proven track record of achieving sales targets and client satisfaction metrics.
- Ability to work collaboratively with cross-functional teams.
- Excellent time management and organisational skills.
- A proactive and adaptable approach to a fast-paced environment.
Desirable Certifications and Skills:
- Certified Account Manager Professional (CAMP).
- Experience with CRM software.
- Proficiency in Microsoft 365 and other collaboration tools.
- Experience with ITIL processes and practices.
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
Client Partner employer: risual Limited
Contact Detail:
risual Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner
✨Tip Number 1
Familiarise yourself with Node4's services and recent projects. Understanding their offerings will help you articulate how your skills can align with their needs during conversations.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable in your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience with high-value accounts will demonstrate your capability for the role.
✨Tip Number 4
Stay updated on industry trends related to cloud transformation and managed services. Being knowledgeable about the latest developments will show your commitment and expertise during interviews.
We think you need these skills to ace Client Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Partner at Node4. Familiarise yourself with their services and how they align with client needs.
Tailor Your CV: Highlight your experience in managed services and any relevant skills in cloud transformation or IT solutions. Make sure to showcase your achievements in managing high-value client accounts.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and exceptional service. Use specific examples from your past experiences to demonstrate your problem-solving skills and ability to build client relationships.
Showcase Relevant Certifications: If you have certifications like Certified Account Manager Professional (CAMP) or experience with CRM software, be sure to mention these in your application. They can set you apart from other candidates.
How to prepare for a job interview at risual Limited
✨Understand Node4's Values
Before the interview, take some time to research Node4's core values of Passion, Innovation, and Trust. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Client Partner.
✨Showcase Your Communication Skills
As a Client Partner, exceptional communication is key. During the interview, demonstrate your ability to articulate complex technical solutions clearly and effectively. Use examples from your past experiences to highlight your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and client management skills. Prepare scenarios where you've successfully handled client issues or identified growth opportunities, showcasing your proactive approach and adaptability.
✨Familiarise Yourself with Technology Solutions
Since the role requires a deep understanding of technology solutions, brush up on relevant topics such as Cloud Transformation and Microsoft Business Applications. Being knowledgeable will help you align client needs with Node4's offerings during the discussion.
