At a Glance
- Tasks: Manage customer accounts, drive renewals, and identify growth opportunities.
- Company: Fast-growing Manchester scaleup revolutionising governance, risk, and compliance.
- Benefits: Competitive salary, 30 days holiday, remote work flexibility, and private medical cover.
- Other info: Collaborative culture with plenty of room for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in a thriving tech environment.
- Qualifications: 1-3 years in account management or renewals, strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
RiskSmart is a Manchester-based scaleup on a mission to put some ‘oomph’ into the world of governance, risk and compliance. Our software is built to simplify and streamline the risk management process. No more clunky tools and corporate waffle. Just smart, simple solutions that help businesses stay ahead of risk, whilst making their day-to-day life easier.
We have achieved over 100% growth for the last two years, whilst bringing on-board logos such as ASOS, Allica Bank, SkyScanner, AutoTrader etc. We are now looking for a results driven Account Manager to join our Commercial team. Reporting into our Head of Sales, you will manage a portfolio of accounts, focusing on retention while identifying opportunities for growth and incremental ARR. You’ll also focus on identifying and nurturing revenue generating partnerships, which will introduce new opportunities into the sales pipeline. The ideal candidate will have 1+ years of experience as an Account Manager or Renewals Specialist, with a proven ability to foster relationships and expand account spend.
We’ve got the vision, the momentum, and a killer product. We now need an Account manager with the skills and experience to help us achieve our ambitious goals.
The Account Manager Role
- Manage a portfolio of customer accounts and renewals with a focus on customer obsession and high retention and satisfaction levels.
- Lead the renewal process for each account, ensuring customer needs are met, check-ins are scheduled and commercial terms align with customer needs and expectations.
- Identify and implement growth opportunities within accounts to drive incremental revenue growth.
- Build and maintain strong relationships with key stakeholders within each account.
- Identify, build and nurture partnerships that drive revenue and introduce new business opportunities into our pipeline.
- Collaborate with cross-functional teams (Sales, CS, Product Tech, Marketing, etc) to enhance customer experience and maximize value.
- Monitor account health and proactively address potential risks to retention and growth.
What We\'re Looking For
- 1-3 years of experience as an Account Manager or Renewals Specialist within SaaS, with a focus on driving renewals and growth.
- Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities.
- Strong communication, negotiation, and relationship building skills.
- Experience in building and nurturing new partnerships.
- Self-motivated with the ability to work independently and as part of a team.
- Experience using CRM software – ideally HubSpot.
Our Values
- Keep it simple
- Move at pace
- We work how you work
- Succeed together
Our culture is one of collaboration, high energy, celebrating the wins and allowing people to shine at what they do best.
Perks of becoming a Smartie
You get to join a fast-growing scaleup at an exciting stage of our growth journey, in a role that has plenty of room to grow. In addition to basic stuff, like flexibility with working from home and lots of autonomy, you’ll get some great benefits:
- Competitive salary and commission structure to achieve realistic first year OTE.
- 30 days holiday allowance, plus your birthday off every year.
- A dedicated Charity Day dedicated to supporting a charity you’re passionate about.
- Access to online GP Services.
- Private Medical Cover (Ultimate Cover from BUPA).
- Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 13 weeks. Please feel free to ask more about the specifics of this, we’re happy to tell you more!
- We also offer up to five days of leave per year for fertility treatments, to support in family planning.
- Quarterly socials, top performers and value leaders\' awards.
- Cycle to work scheme.
- Dedicated Mental Health Support.
Account Manager at RiskSmart | B2B SaaS in Manchester employer: RiskSmart
RiskSmart is an exceptional employer located in Manchester, offering a vibrant work culture that thrives on collaboration and innovation. As a fast-growing scaleup, we provide ample opportunities for personal and professional growth, alongside competitive benefits such as flexible working arrangements, generous holiday allowances, and dedicated support for mental health and family planning. Join us to be part of a dynamic team that celebrates success and empowers you to excel in your role as an Account Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager at RiskSmart | B2B SaaS in Manchester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at RiskSmart | B2B SaaS at RiskSmart, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including RiskSmart. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager at RiskSmart | B2B SaaS. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager at RiskSmart | B2B SaaS in Manchester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for RiskSmart:When writing your cover letter, make sure to tailor your message specifically for RiskSmart. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at RiskSmart
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show RiskSmart that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show RiskSmart that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with RiskSmart’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
