Riskonnect, Inc. is seeking a full-time Tier 1 Desktop Support Engineer to provide first-line technical helpdesk support across the Riskonnect environment.
You will triage tickets, resolve common desktop issues, and deliver remote assistance to colleagues in a fast-paced, global team. Focus areas include supporting Windows 11 laptops, Microsoft 365, Okta, and related tools, documenting solutions, and escalating complex incidents where needed.
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Remote Tier 1 Desktop Support Engineer employer: Riskonnect
At Riskonnect, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our London-based team enjoys a dynamic SaaS environment with ample opportunities for professional growth, working closely with senior leaders to drive meaningful revenue contributions. With a commitment to diversity and merit-based advancement, we ensure that every employee can thrive and develop their skills in a supportive atmosphere.
