Riskonnect, Inc. is seeking a full-time Tier 1 Desktop Support Engineer in Greater London to triage and resolve first-line IT issues for colleagues. You will provide professional remote support, diagnose desktop and OS problems, and maintain clear ticket notes and documentation.
You will also image and prepare Windows laptops, assist with software installation, and escalate complex incidents to Tier 2 as needed. A proactive, customer-focused approach is essential.
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Tier 1 Desktop Support Engineer — Remote Help employer: Riskonnect, Inc.
At Riskonnect, Inc., we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As a Senior Product Manager in our vibrant team, you will have access to cutting-edge technology and the opportunity to lead impactful projects that shape the future of GRC analytics. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages creativity and professional development.
