At a Glance
- Tasks: Lead community strategy and customer advocacy programs to engage and empower users.
- Company: Join a forward-thinking cybersecurity company trusted by major brands like ASOS and the NHS.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact in cybersecurity while building a vibrant community.
- Qualifications: Experience in community management and marketing, with strong communication skills.
- Other info: Be part of a diverse team that values curiosity, ambition, and respect.
The predicted salary is between 36000 - 60000 £ per year.
Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. We are trusted by customers like ASOS, British Airways, BAE Systems and the NHS.
We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it’s how we grow as individuals. We’re curious, ambitious, humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first.
Position Overview: Reporting into the Head of Marketing, the Community Marketing Manager will own Risk Ledger’s community strategy, customer marketing programs, and advocacy engine. You will own the customer advocacy program utilising customer moments, events, content and social amplification to turn engaged customers into structured advocacy.
Why You’ll Love It Here and What You’ll Do:
- Develop and own Risk Ledger’s community strategy and Community Flywheel (engagement → contribution → advocacy), aligned to GTM priorities.
- Build and run structured customer advocacy programs (e.g., speakers, peer stories, references) that scale without ad hoc scrambling.
- Align events and community moments to campaigns, launches, and priority account motions — working in lockstep with Field Marketing.
- Define and expand Risk Ledger’s Customer Advisory and Supply Chain Security Exchange programs — including membership criteria, value exchange, cadence, and outputs.
Community Marketing Manager employer: Risk Ledger
Contact Detail:
Risk Ledger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Marketing Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online communities, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for community marketing shine through. Share your ideas and experiences, and don’t forget to highlight how you can contribute to their mission at Risk Ledger.
✨Tip Number 3
Prepare for those interviews! Research Risk Ledger thoroughly and come armed with questions that show you’re genuinely interested in their community strategy. We want to see that you’re curious and ready to dive into their vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team and contributing to our mission of building trust in cybersecurity.
We think you need these skills to ace Community Marketing Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community marketing shine through. We want to see how your passion aligns with our mission at Risk Ledger and how you can contribute to our community strategy.
Tailor Your Application: Make sure to customise your CV and cover letter for the Community Marketing Manager role. Highlight relevant experiences that showcase your skills in customer advocacy and community engagement, so we can see why you're the perfect fit for us.
Be Authentic: We value honesty and humility, so don’t be afraid to share your unique story and experiences. Let us know what makes you curious and ambitious, and how those traits will help you thrive in our team.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Risk Ledger
✨Know the Company Inside Out
Before your interview, dive deep into Risk Ledger's mission and values. Understand their approach to cybersecurity and how they build trust within the supply chain. This will not only show your genuine interest but also help you align your answers with their core principles.
✨Showcase Your Community Engagement Skills
As a Community Marketing Manager, you'll need to demonstrate your ability to engage and advocate for customers. Prepare examples of past community strategies you've developed or customer advocacy programs you've run. Be ready to discuss how you can apply these experiences to enhance Risk Ledger’s community strategy.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to community building and customer engagement. Think about challenges you've faced in previous roles and how you overcame them. This will showcase your problem-solving skills and adaptability, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current community initiatives at Risk Ledger or how they measure the success of their advocacy programs. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.