Customer Operations Leader - Drive Service Excellence

Customer Operations Leader - Drive Service Excellence

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a high-performing team to enhance customer experiences and improve operational processes.
  • Company: Join Grant Westfield, a leading manufacturer in a growth phase.
  • Benefits: Enjoy a competitive salary and attractive benefits package.
  • Other info: Be part of a dynamic environment focused on continuous improvement.
  • Why this job: Make a real impact on customer service delivery and ensure seamless journeys.
  • Qualifications: Experience in customer service management and team leadership skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Rising Talent Recruitment Ltd. is excited to recruit a Customer Service Manager for Grant Westfield's Edinburgh site. This position offers a chance to join a leading manufacturer during a period of growth, focusing on enhancing customer experiences and operational processes.

The ideal candidate will lead a high-performing team and drive continuous improvement in customer service delivery, ensuring a seamless customer journey. Competitive salary and benefits are included.

Customer Operations Leader - Drive Service Excellence employer: Rising Talent Recruitment Ltd

Grant Westfield is an exceptional employer, offering a dynamic work environment in Edinburgh where innovation and customer service excellence are at the forefront. Employees benefit from competitive salaries, comprehensive benefits, and ample opportunities for professional growth within a supportive team culture that values continuous improvement and collaboration.

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Contact Details:

Rising Talent Recruitment Ltd Recruitment Team

We think you need these skills to ace Customer Operations Leader - Drive Service Excellence

Customer Service Management
Team Leadership
Continuous Improvement
Operational Processes
Customer Experience Enhancement
Performance Management
Problem-Solving Skills