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- Tasks: Provide 1st & 2nd line IT support and troubleshoot Microsoft technologies.
- Company: Join a successful and growing business in Nottingham with a strong reputation.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive environment.
- Why this job: Work with cutting-edge Microsoft tech while building valuable relationships and skills.
- Qualifications: Experience with Microsoft Autopilot, Intune, and ITIL practices is essential.
- Other info: Flexible work schedule with 4 days remote and 1 day in the office.
The predicted salary is between 24000 - 42000 £ per year.
IT Support Analyst Microsoft / Intune Nottingham (Hybrid) £30k+
My client, a well-established and highly successful business in Nottingham, is seeking a Microsoft IT Support Analyst to join their growing team.
The successful candidate will have experience in:
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1st & 2nd Line Microsoft IT Support
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Microsoft Autopilot, Intune, Purview, and Defender
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Microsoft 365, SharePoint, and Entra ID
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Patch management and spam filter configuration
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Desktop provisioning, user training, and support
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Building strong relationships with third-party suppliers
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Quickly grasping, troubleshooting, and delivering complex technical tasks with efficiency and accuracy
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Familiarity with ITIL practices and principles
This role offers:
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The opportunity to join a forward-thinking organisation experiencing year-on-year growth
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Hybrid working 4 days from home, 1 day in the office (Nottingham)
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Competitive salary (£30k+)
If youre looking for a role where you can work with the latest Microsoft technologies in a supportive and flexible environment, my client would like to hear from you.
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IT Support Analyst Microsoft / Intune Nottingham (Hybrid) £30k+ employer: Rising Associates Ltd
Contact Detail:
Rising Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst Microsoft / Intune Nottingham (Hybrid) £30k+
✨Tip Number 1
Familiarise yourself with the specific Microsoft technologies mentioned in the job description, such as Intune and Autopilot. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved IT issues, particularly those involving Microsoft products. Being able to articulate your problem-solving process will demonstrate your capability and confidence.
✨Tip Number 4
Showcase your understanding of ITIL practices by discussing how you've applied these principles in past roles. This will highlight your ability to work within structured frameworks, which is crucial for an IT Support Analyst.
We think you need these skills to ace IT Support Analyst Microsoft / Intune Nottingham (Hybrid) £30k+
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st and 2nd line Microsoft IT support, as well as your familiarity with Microsoft Autopilot, Intune, and other relevant technologies mentioned in the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to troubleshoot and deliver complex technical tasks efficiently.
Showcase Relevant Skills: Emphasise your skills in patch management, spam filter configuration, and user training. Highlight any experience you have with ITIL practices, as this is a key requirement for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Rising Associates Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft technologies like Intune, Autopilot, and 365. Bring examples of how you've used these tools in previous roles to solve problems or improve processes.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Practice explaining your thought process when diagnosing and resolving technical issues, as this will highlight your analytical abilities.
✨Emphasise Communication Skills
As an IT Support Analyst, you'll need to communicate effectively with both technical and non-technical users. Prepare to discuss how you've successfully trained users or built relationships with third-party suppliers in the past.
✨Familiarise Yourself with ITIL Practices
Since familiarity with ITIL principles is mentioned in the job description, brush up on these concepts. Be ready to explain how you’ve applied ITIL practices in your work to enhance service delivery and support.