At a Glance
- Tasks: Manage technical support for top-tier customers and develop robust cloud solutions.
- Company: Join a leading product engineering team focused on cloud infrastructure and customer success.
- Benefits: Enjoy a competitive salary, performance bonuses, and hybrid work options.
- Why this job: Be at the forefront of cloud technology while making a real impact on customer satisfaction.
- Qualifications: Expertise in AEM, Java, Python, and cloud-native technologies required.
- Other info: Ideal for those who thrive under pressure and excel in customer communication.
The predicted salary is between 80000 - 95000 £ per year.
Location: Reading/London Hybrid
Salary: £80,000 - £95,000 + Performance Bonus
About the Role
We are seeking a highly skilled Cloud Subject Matter Expert to join our product engineering team, supporting critical customer engagements with a focus on cloud infrastructure, application reliability, and customer success.
Key Responsibilities
- Manage technical support for top-tier customers across their AEM cloud infrastructure
- Provide hands-on technical expertise in cloud-native environments
- Develop and maintain robust cloud solutions using cutting-edge technologies
- Implement and optimize CI/CD pipelines
- Troubleshoot and resolve complex technical challenges in high-stakes environments
Technical Requirements
Essential Skills
- Expert-level working knowledge of Adobe Experience Manager (AEM)
- Strong programming proficiency in:
- Java (primary language)
- Python
- HTML/CSS/JavaScript
Preferred Qualifications
- Experience building and supporting web-based applications
- Background in customer-facing technical roles
- Exposure to AI/ML technologies
- Testing protocols and automation expertise
Role Expectations
- Ability to perform under pressure
- Strong customer communication skills
- Technical problem-solving capabilities
- Handling high-stakes technical scenarios (e.g., financial service infrastructure)
Ideal Candidate Profile
The ideal candidate combines deep technical expertise with exceptional customer-facing skills, capable of managing complex cloud infrastructures while maintaining high levels of customer satisfaction.
Cloud Solutions Architect employer: rise2recruit
Contact Detail:
rise2recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Solutions Architect
✨Tip Number 1
Familiarise yourself with Adobe Experience Manager (AEM) and its cloud infrastructure. Consider joining online forums or communities where AEM professionals gather to share insights and experiences, as this can help you understand the nuances of the platform.
✨Tip Number 2
Brush up on your programming skills, especially in Java and Python. You might want to work on personal projects or contribute to open-source initiatives that utilise these languages, showcasing your expertise in a practical way.
✨Tip Number 3
Gain hands-on experience with cloud-native technologies and platforms like Azure. Consider obtaining relevant certifications or completing online courses that focus on Azure and Kubernetes to demonstrate your commitment and knowledge.
✨Tip Number 4
Develop your customer communication skills by engaging in mock interviews or role-playing scenarios. This will help you articulate complex technical concepts clearly and effectively, which is crucial for a customer-facing role.
We think you need these skills to ace Cloud Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Adobe Experience Manager (AEM) and cloud-native technologies. Emphasise your programming skills in Java, Python, and your familiarity with Kubernetes and Azure.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about cloud solutions and how your background aligns with the role's requirements. Mention specific projects where you've successfully managed cloud infrastructures or resolved complex technical challenges.
Showcase Technical Expertise: Include examples of your hands-on experience with CI/CD pipelines and DevOps practices. Highlight any relevant certifications or training that demonstrate your expertise in cloud technologies and customer-facing roles.
Prepare for Technical Questions: Anticipate technical questions related to cloud infrastructure and application reliability. Be ready to discuss your problem-solving approach in high-stakes scenarios, as well as your experience with AI/ML technologies if applicable.
How to prepare for a job interview at rise2recruit
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Adobe Experience Manager and cloud-native technologies in detail. Highlight specific projects where you've implemented solutions, focusing on your role and the impact of your contributions.
✨Demonstrate Problem-Solving Skills
Expect to face technical challenges during the interview. Prepare examples of complex problems you've solved in high-stakes environments, particularly those involving cloud infrastructure or CI/CD pipelines.
✨Communicate Effectively
Strong customer communication skills are essential for this role. Practice explaining technical concepts in a clear and concise manner, as you may need to interact with non-technical stakeholders.
✨Familiarise Yourself with DevOps Practices
Since the role requires a comprehensive understanding of DevOps and Site Reliability Engineering, brush up on these practices. Be ready to discuss how you've applied them in previous roles, especially in relation to cloud solutions.