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For Companies At a Glance
- Tasks: Support top-tier customers with AEM cloud infrastructure and troubleshoot complex technical challenges.
- Company: Join a dynamic product engineering team focused on cloud solutions and customer success.
- Benefits: Enjoy hybrid working, competitive salary, and performance bonuses.
- Why this job: Be at the forefront of cloud technology while making a real impact on customer satisfaction.
- Qualifications: Expertise in AEM, Java, Python, and cloud-native technologies required.
- Other info: Ideal for those who thrive under pressure and excel in customer communication.
The predicted salary is between 64000 - 76000 £ per year.
AEM Cloud Subject Matter Expert (SME)
Location: Reading/London Hybrid
Salary: £80,000 - £95,000 + Performance Bonus
About the Role
We are seeking a highly skilled Cloud Subject Matter Expert to join our product engineering team, supporting critical customer engagements with a focus on cloud infrastructure, application reliability, and customer success.
Key Responsibilities
- Manage technical support for top-tier customers across their AEM cloud infrastructure
- Provide hands-on technical expertise in cloud-native environments
- Develop and maintain robust cloud solutions using cutting-edge technologies
- Implement and optimize CI/CD pipelines
- Troubleshoot and resolve complex technical challenges in high-stakes environments
Technical Requirements
Essential Skills
- Expert-level working knowledge of Adobe Experience Manager (AEM)
- Strong programming proficiency in:
- Java (primary language)
- Python
- HTML/CSS/JavaScript
Preferred Qualifications
- Experience building and supporting web-based applications
- Background in customer-facing technical roles
- Exposure to AI/ML technologies
- Testing protocols and automation expertise
Role Expectations
- Ability to perform under pressure
- Strong customer communication skills
- Technical problem-solving capabilities
- Handling high-stakes technical scenarios (e.g., financial service infrastructure)
Ideal Candidate Profile
The ideal candidate combines deep technical expertise with exceptional customer-facing skills, capable of managing complex cloud infrastructures while maintaining high levels of customer satisfaction.
Cloud Solution Architect- Hybrid Working. employer: rise2recruit
Contact Detail:
rise2recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Solution Architect- Hybrid Working.
✨Tip Number 1
Familiarise yourself with Adobe Experience Manager (AEM) and its cloud infrastructure. Consider building a small project or contributing to open-source projects that utilise AEM to showcase your hands-on experience.
✨Tip Number 2
Brush up on your programming skills, especially in Java and Python. You might want to create a portfolio of coding samples or GitHub repositories that demonstrate your proficiency in these languages.
✨Tip Number 3
Gain practical experience with Kubernetes and Azure. You could set up a personal project that involves deploying applications on Azure using Kubernetes to highlight your cloud-native expertise.
✨Tip Number 4
Develop your customer communication skills by engaging in technical discussions or presentations. This could be through meetups, webinars, or even online forums where you can share your knowledge and learn from others.
We think you need these skills to ace Cloud Solution Architect- Hybrid Working.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your expertise in Adobe Experience Manager (AEM) and cloud-native technologies. Emphasise your programming skills in Java, Python, HTML/CSS/JavaScript, and any experience with Kubernetes and Azure.
Craft a Compelling Cover Letter: In your cover letter, showcase your hands-on technical expertise and customer-facing experience. Mention specific examples of how you've managed complex cloud infrastructures and resolved technical challenges in high-stakes environments.
Highlight Relevant Experience: When detailing your work history, focus on roles that involved cloud solutions, DevOps practices, and customer engagement. Use metrics to demonstrate your impact, such as improvements in application reliability or customer satisfaction.
Prepare for Technical Questions: Anticipate technical questions related to AEM, cloud infrastructure, and CI/CD pipelines. Be ready to discuss your problem-solving approach and provide examples of troubleshooting complex issues in previous roles.
How to prepare for a job interview at rise2recruit
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Adobe Experience Manager (AEM) and cloud-native technologies in detail. Highlight specific projects where you've successfully implemented solutions, focusing on your programming skills in Java, Python, and your familiarity with Kubernetes and Azure.
✨Demonstrate Problem-Solving Skills
Expect to face technical challenges during the interview. Prepare examples of complex problems you've solved in high-stakes environments, particularly those related to cloud infrastructure and application reliability. This will showcase your ability to perform under pressure.
✨Emphasise Customer Communication
Since the role requires strong customer-facing skills, be ready to discuss how you've effectively communicated technical concepts to non-technical stakeholders. Share experiences where you ensured customer satisfaction while managing technical support.
✨Familiarise Yourself with CI/CD Practices
As the role involves optimising CI/CD pipelines, brush up on your knowledge of these practices. Be prepared to discuss your experience with automation and testing protocols, and how they contribute to successful cloud solution deployments.
