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- Tasks: Drive aftersales revenue and build strong customer relationships in a dynamic environment.
- Company: Innovative engineering and automation business in Lincolnshire.
- Benefits: Competitive salary, uncapped commission, 25 days holiday, and career progression.
- Other info: Enjoy free parking, bike to work scheme, and a performance-related bonus.
- Why this job: Join a supportive team and play a key role in business growth and customer success.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 35000 - 35000 ÂŁ per year.
Rise10 Recruitment is proud to be working on behalf of a growing and innovative engineering and automation business in Lincolnshire. We are looking for a Business Development Specialist to join their Aftersales team, playing a key role in driving repeat business, increasing service and support revenue, and strengthening long-term customer relationships. This is a fantastic opportunity for a commercially minded and proactive individual who thrives in a fast‑paced environment and enjoys building value from existing client relationships.
Key Responsibilities:
- Aftersales Revenue Generation: Proactively engage existing customers via phone and email to identify aftersales opportunities (service contracts, spare parts, upgrades). Follow up on quotations to maximise conversion rates. Build and manage a strong pipeline of aftersales opportunities. Identify and target customers approaching the end of warranties or agreements. Maintain accurate CRM records of activity and pipeline progress.
- Strategy & Initiatives: Develop and implement initiatives to grow recurring revenue and customer retention. Identify upsell and cross‑sell opportunities across services, parts, and support packages. Analyse the customer base to prioritise high‑value opportunities. Report on pipeline performance and aftersales activity.
- Customer Relationships: Build and maintain strong, long‑term customer relationships. Act as a key point of contact for aftersales enquiries. Collaborate with internal technical and engineering teams to deliver accurate proposals.
Skills & Experience:
- Experience in aftersales, account management, internal sales, or a customer‑facing sales role.
- Confident and proactive telephone manner, including cold calling and follow‑ups.
- Strong commercial awareness and ability to identify revenue opportunities.
- Excellent communication skills (written and verbal).
- Highly organised with the ability to manage multiple priorities.
- Proficient in Microsoft Office and CRM systems.
- Self‑motivated, target‑driven, and proactive.
Desirable:
- Background in engineering, manufacturing, or automation environments.
- Experience with service contracts, maintenance agreements, or spare parts sales.
- Exposure to aftersales strategy, customer retention, or recurring revenue models.
What's on Offer:
- 20 days holiday plus 8 bank holidays (25 days holiday after year 1).
- Free parking with electric charging availability.
- Death in Service (2x salary).
- Bike to work scheme.
- Performance‑related bonus / commission structure.
- Supportive and collaborative team environment.
- Clear opportunities for career progression.
- The chance to play a key role in business growth and customer success.
If you're a driven and commercially savvy professional looking for your next challenge, we'd love to hear from you. Apply Now!
Business Development Specialist employer: Rise10 Recruitment
Contact Detail:
Rise10 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Specialist
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Business Development Specialist role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and how it relates to aftersales and customer relationships. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. So, what are you waiting for? Get your application in!
We think you need these skills to ace Business Development Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your aftersales experience and any relevant achievements to show us you're the right fit for the Business Development Specialist role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive approach can drive aftersales revenue. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application is clear and well-structured. Use concise language and check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Rise10 Recruitment
✨Know Your Numbers
Before the interview, brush up on your understanding of aftersales metrics and revenue generation. Be ready to discuss how you've successfully driven sales in previous roles, including specific figures or percentages that showcase your achievements.
✨Build Rapport with Your Interviewer
Since this role is all about building long-term customer relationships, demonstrate your interpersonal skills during the interview. Engage your interviewer with a friendly tone, ask questions about their experiences, and show genuine interest in the company’s culture and values.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to aftersales opportunities or customer retention. Think of examples from your past where you successfully identified upsell opportunities or managed customer relationships, and be ready to share these stories.
✨Showcase Your Organisational Skills
As a Business Development Specialist, you'll need to manage multiple priorities. During the interview, highlight your organisational strategies, such as how you keep track of your pipeline or use CRM systems effectively. This will demonstrate your ability to stay on top of tasks in a fast-paced environment.