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- Tasks: Provide hands-on technical support and manage customer queries in a dynamic environment.
- Company: Join a globally recognised powerhouse in the marine industry with bespoke products.
- Benefits: Enjoy flexible hours, global travel, annual bonuses, and private medical insurance.
- Why this job: Kickstart your career with excellent training, progression opportunities, and a vibrant company culture.
- Qualifications: BEng in Mechanical Engineering or relevant discipline; strong communication skills required.
- Other info: Work Monday to Friday with flexible hours between 7:00am - 7:00pm.
The predicted salary is between 24000 - 32000 £ per year.
£30,000 - £40,000 + Training + Clear Progression Route + Flexible Hours + Global Travel Opportunities + Annual Bonus + Private Medical + Excellent Company Benefits
Location: Grimsby (Commutable from: Scunthorpe, Barton-upon-Humber, Hull, Louth, Brigg, Thorne, Goole and Surrounding Areas)
Are you a Technical Support Engineer looking to join a leading global company with excellent company benefits? On offer is a Monday to Friday role offering excellent training and progression opportunities, flexible hours and the chance to develop your career within an exciting industry. The company are a globally recognised powerhouse within the industry and specialise in bespoke products for the marine industry. Due to growth, they are looking to add a highly motivated Engineer to the team.
In this role you will provide hands-on technical support and manage customer queries, being the first port of call for their clients to resolve technical issues. As well as this there are opportunities to develop and progress into senior positions within the company. This role would suit a Technical Support Engineer or an Engineer looking to get off the tools, interested in a varied role within a large company with global travel.
The Role:
- Provide Technical Support through working alongside the Sales Team as the first port of call for customer claims/queries.
- Provide clarifications of technical questions and recommendations for improvements.
- 37.5 Hours - Monday to Friday - Flexible Hours with options of working between 7:00am - 7:00pm.
- All-expense covered global travel.
The Candidate:
- BEng in Mechanical Engineering or other relevant discipline.
- Strong interpersonal skills, communication skills and attention to detail.
- Willingness to travel globally.
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matt Hawke at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Technical Support Engineer - Graduate employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Graduate
✨Tip Number 1
Familiarise yourself with the marine industry and the specific products the company offers. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills related to mechanical engineering. Being able to discuss relevant technical concepts confidently will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your interpersonal and communication skills during the interview. Think of examples where you've successfully resolved customer queries or worked collaboratively in a team.
✨Tip Number 4
Be ready to discuss your willingness to travel globally. Highlight any previous experiences that demonstrate your adaptability and eagerness to embrace new challenges.
We think you need these skills to ace Technical Support Engineer - Graduate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Support Engineer role. Emphasise your BEng in Mechanical Engineering and any hands-on technical support experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the marine industry and your motivation to join a global company. Mention your strong interpersonal skills and willingness to travel, as these are key attributes for the role.
Highlight Relevant Skills: In your application, focus on your communication skills and attention to detail. Provide examples of how you've successfully resolved technical issues or supported customers in previous roles.
Follow Application Instructions: Ensure you follow the application instructions carefully. Click 'Apply Now' on our website and double-check that all required documents are included before submitting your application.
How to prepare for a job interview at Rise Technical
✨Know Your Technical Stuff
Brush up on your technical knowledge related to mechanical engineering and the marine industry. Be prepared to discuss specific technologies or products that the company works with, as this will show your genuine interest and understanding of the role.
✨Showcase Your Communication Skills
As a Technical Support Engineer, strong interpersonal skills are crucial. Practice explaining complex technical concepts in simple terms, as you may need to communicate with clients who aren't technically savvy.
✨Demonstrate Problem-Solving Abilities
Prepare for situational questions where you might need to demonstrate how you would handle customer queries or technical issues. Think of examples from your past experiences where you successfully resolved problems.
✨Express Your Willingness to Travel
Since the role involves global travel, make sure to express your enthusiasm for this aspect during the interview. Share any previous travel experiences or how you adapt to new environments, which can highlight your flexibility and eagerness to engage with clients worldwide.
