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For Companies At a Glance
- Tasks: Transition from plumbing to providing technical support and training customers.
- Company: A growing manufacturer with a supportive work culture.
- Benefits: Remote training, career progression, and a chance to use your plumbing skills.
- Why this job: Step off the tools while still using your technical expertise in a new role.
- Qualifications: Previous plumbing experience and a valid UK license required.
- Other info: Great opportunities for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A growing manufacturer is seeking a Plumber to transition into a Technical Support Engineer role. You will receive full product training and engage with customers across the UK. The ideal candidate will have previous plumbing experience and a valid UK license. This position allows you to step off the tools while maintaining your technical expertise and offers opportunities for career progression in a supportive work environment.
Plumber to Tech Support Eng – Remote Training & Progression in Swindon employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber to Tech Support Eng – Remote Training & Progression in Swindon
✨Tip Number 1
Network like a pro! Reach out to your plumbing mates and let them know you're looking to transition into tech support. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Brush up on your tech skills! Familiarise yourself with common tech support tools and software. This will show potential employers that you're serious about making the leap from plumbing to tech.
✨Tip Number 3
Practice your communication skills! As a tech support engineer, you'll be talking to customers all day. Try role-playing scenarios with friends or family to get comfortable explaining technical stuff in simple terms.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that tech support role. Plus, it’s a great way to show your enthusiasm for the position!
We think you need these skills to ace Plumber to Tech Support Eng – Remote Training & Progression in Swindon
Some tips for your application 🫡
Show Off Your Plumbing Skills: Make sure to highlight your plumbing experience in your application. We want to see how your hands-on skills can translate into a tech support role, so don’t hold back on sharing relevant examples!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background as a plumber makes you a great fit for the Technical Support Engineer position. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff. This will help us see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rise Technical
✨Know Your Plumbing Inside Out
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your hands-on experience and how it relates to technical support. This will show that you can bridge the gap between practical skills and tech solutions.
✨Familiarise Yourself with the Product
Since you'll be receiving product training, it’s a good idea to research the company’s products beforehand. Understanding their features and common issues will help you answer questions confidently and demonstrate your eagerness to learn.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle customer queries or complaints based on your plumbing experience. Prepare some examples of how you've resolved issues in the past, as this will highlight your problem-solving skills and customer service approach.
✨Show Enthusiasm for Career Progression
Express your interest in the career progression opportunities mentioned in the job description. Talk about your long-term goals and how this role fits into your career path. This shows that you're not just looking for a job, but a place to grow.
