At a Glance
- Tasks: Ensure systems run smoothly and provide technical support for complex issues.
- Company: Leading maritime technology firm with over 50 years of experience.
- Benefits: Competitive salary, annual bonus, private healthcare, pension, gym membership, and full training.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Join a cutting-edge team and work with advanced technologies in a dynamic environment.
- Qualifications: Hands-on experience with Cisco; knowledge of Juniper or Fortinet is a plus.
The predicted salary is between 56700 - 69300 £ per year.
We are looking for an IT Systems Engineer who is looking to work with sophisticated technology and to be a part of a business who is at the forefront of their industry. With more than five decades of experience in government and maritime mobility, the company delivers high-quality maritime technology and satellite solutions across both Geostationary and Low Earth Orbit networks, working closely with leading satellite operators and a broad ecosystem of manufacturing partners.
In this role, you will work within MOD teams to ensure systems operate reliably and remain stable, with minimal direct customer interaction as most customer-facing activity is managed through the NOC across first-, second-, and third-line support. System queries and incidents are initially handled by the NOC, with your involvement focused on providing deep technical support for complex issues such as software defects, network faults, or major service incidents. You will also contribute technical expertise to projects and bid activities and support the contracts team by providing technical guidance to ensure requirements are clearly understood and accurately addressed.
The ideal candidate will have strong hands-on experience with Cisco networking technologies, with additional experience in Juniper or Fortinet environments (Juniper preferred), and the ability to provide deep technical support for complex network and system issues. Eligibility for DV (Developed Vetting) security clearance is essential. Previous experience working within MOD or government environments is beneficial but not mandatory, and the role suits someone comfortable working with minimal customer interaction while collaborating closely with NOC, project, and contracts teams.
We value engineers who are hands-on, detail-oriented, and comfortable working with a range of technologies and protocols across both Cisco and Juniper or Fortinet platforms.
The role:
- Work within MOD teams to ensure systems operate reliably, remain stable, and perform as expected
- Provide deep technical support for complex system issues, including software defects and network related faults
- Assist the contracts team by providing technical clarification to ensure contractual requirements are clearly understood and met
- Contribute technical expertise to projects and bid activities, supporting design and delivery
- Support high-severity incidents escalated from the NOC where system degradation or outrages occur
The person:
- Strong hands-on experience working with Cisco
- Hands-on knowledge of Fortinet or Juniper (Juniper is preferred)
- Cisco CCNA or equivalent experience or Juniper at a similar level
- Eligible for DV Clearance
IT Systems Engineer in Surrey employer: Rise Technical
Rise Technical is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries and opportunities for overtime, our established garage in Hilton provides a rewarding environment for Vehicle Technicians to thrive, backed by a strong reputation for staff longevity and career progression.
