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For Companies At a Glance
- Tasks: Manage customer accounts and provide technical support while upselling products.
- Company: Global leader in high-tech electronic equipment with a strong growth trajectory.
- Benefits: Competitive salary, specialist training, and excellent company benefits.
- Why this job: Join a rapidly expanding team and enhance your technical skills.
- Qualifications: Electrical background with good communication skills required.
- Other info: Full-time office role with great progression opportunities.
The predicted salary is between 30000 - 45000 £ per year.
Excellent opportunity for someone from an electrical background who is looking for an exciting challenge in an account management role working with a global business who are technical specialists in their sector.
Do you have practical knowledge of electrical systems or installation? Are you looking for a role that allows you to increase your technical skills through dedicated OEM training?
This company has been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have grown massively throughout their history and are looking for people to join their specialist team on their journey of rapid expansion.
In this role you will be working with their existing customer and partner base where you will be working with them to deal with any initial technical issues as well as making sure they are happy with their current products as well as offering new products and services. This role will be Monday to Friday and require someone to be in the office full time.
The Role:- Managing a range of customer accounts across the country
- Assisting with initial technical support and upselling of products and services
- Specialist training given on their range of high tech products
- Someone from an electrical or electrician background, such as installation or maintenance
- Good communications skills - both written and verbal
- Looking for progression and training opportunities with a global business
Technical Account Manager (Electrical/Electrician) in Reading employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager (Electrical/Electrician) in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the electrical field and let them know you're on the hunt for a Technical Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss electrical systems and how they relate to customer needs. This will show you're not just a people person, but also a tech-savvy candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with customers, being able to explain complex technical issues in simple terms is key. Try role-playing with a friend to get comfortable with this.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Technical Account Manager (Electrical/Electrician) in Reading
Some tips for your application 🫡
Show Off Your Electrical Know-How: Make sure to highlight your practical knowledge of electrical systems or installation in your application. We want to see how your background aligns with the role, so don’t hold back on those relevant experiences!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention how your skills can help us manage customer accounts and provide technical support. A personal touch goes a long way!
Communicate Clearly: Since good communication skills are key for this position, ensure your written application is clear and concise. We appreciate straightforward language that gets to the point while showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team!
How to prepare for a job interview at Rise Technical
✨Know Your Electrical Stuff
Brush up on your knowledge of electrical systems and installations. Be ready to discuss specific experiences where you've solved technical issues or improved processes. This will show that you not only understand the basics but can also apply your knowledge practically.
✨Showcase Your Communication Skills
Since this role involves managing customer accounts, effective communication is key. Prepare examples of how you've successfully communicated complex technical information to non-technical clients. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Research the Company
Dive into the company's history, their products, and their market position. Understanding their growth and the technology they specialise in will help you tailor your answers and show genuine interest in being part of their journey.
✨Prepare for Technical Scenarios
Think about potential technical issues you might encounter in the role and how you would address them. Practising responses to common scenarios can help you feel more confident during the interview and showcase your problem-solving skills.
