At a Glance
- Tasks: Manage service reception, book vehicles, and ensure smooth customer experiences.
- Company: Established automotive business focused on customer experience and efficiency.
- Benefits: Competitive salary, pension, holiday, and a Monday to Friday schedule.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a high-performing team and make a real impact in the automotive industry.
- Qualifications: Proven experience as a Service Reception Manager or Senior Service Advisor.
The predicted salary is between 38250 - 46750 £ per year.
39,000 + Monday - Friday + Pension + Holiday
Location: Preston (commutable from Leyland, Broughton, Blackburn, Chorley, Kirkham, Longton)
Are you an experienced Service Reception Manager or Senior Service Advisor within the automotive industry looking to join a busy, high performing workshop where customer experience and operational efficiency are key? We are working with a well established automotive business who are looking for a proven Service Reception Manager to take full ownership of their front of house operation. This is a key position responsible for managing the customer journey from booking through to vehicle completion and handover.
You will be the main point of contact for customers, ensuring a smooth and professional experience while working closely with the workshop team to manage workflow, priorities and productivity in a fast paced environment. This is not a development role; the client is specifically looking for someone with proven experience at Service Reception Manager or senior Service Advisor level within the automotive sector who can deliver from day one.
The Role
- Manage the service reception as the first point of contact for customers
- Book in vehicles for servicing, repairs and diagnostics and manage daily schedules
- Coordinate with workshop control to ensure efficient workflow and turnaround times
- Handle customer communication, updates, invoicing and service records accurately
The Person
- Proven experience in a Service Reception Manager or Senior Service Advisor role
- Strong automotive knowledge including servicing, repairs and diagnostics
- Confident communicator able to manage customers in a fast paced environment
- Highly organised with experience using workshop management systems
We are an equal opportunities company and welcome applications from all suitable candidates.
Service Manager (Automotive) in Preston employer: Rise Technical
Rise Technical is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries and opportunities for overtime, our established garage in Hilton provides a rewarding environment for Vehicle Technicians to thrive, backed by a strong reputation for staff longevity and career progression.
