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- Tasks: Be the go-to person for customer queries and organise engineering schedules.
- Company: Join a global leader in sustainable vehicle design with over 100 years of experience.
- Benefits: Enjoy a competitive salary, bonus, training, 25 days holiday, life assurance, and pension.
- Why this job: Make a real impact in a close-knit team focused on creating cleaner, greener spaces.
- Qualifications: Experience in fast-paced service environments and strong communication skills required.
- Other info: Great opportunity for career progression in a stable, innovative company.
The predicted salary is between 25000 - 29000 £ per year.
Commutable from: Preston, Fulwood, Longridge, Grimsargh, Bamber Bridge, Chorley, Freckleton, Blackburn
£30,000 - £34,000 + Bonus + Training + 25 Days Holiday + Life Assurance + Pension
Are you a Service Coordinator / Controller eager to join an industry leading organisation in a stable, long-term position with future scope to progress? On offer is the chance to play a vital role in the service department, joining a close-knit team where you will be supported and can enhance your skills further.
Established over 100 years ago, this company is a global leader in designing bespoke environmental maintenance vehicles and specialised cleansing technology. With a heavy focus on sustainability and reinvestment, they are expanding their UK operations to meet international demand. You will be joining an innovative team dedicated to creating cleaner, greener spaces for future generations through world-class vehicle design.
In this role you will be the critical interface between customers and the service engineers, ensuring that requests are dealt with in a timely manner, and that the service department runs efficiently.
The role would suit someone with a strong background as an Administrator, Coordinator or Controller in a fast-paced service department, or within engineering / manufacturing environments.
The Role:
- Answer customer service queries via telephone and action accordingly
- Act as main point of contact with customers from start to finish, providing updates where necessary
- Organise engineering schedules and workload to ensure queries are responded to efficiently and effectively
- Full time, Monday-Friday, 39 hour week
The Person:
- Coordinator / Controller / Administrator background in fast-paced environments
- Experience within a Service department, or manufacturing / engineering environments
- Strong communication skills
- IT competent
- Commutable to Preston
Service Controller in Preston employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Service Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about customer service and efficiency, think of examples from your past experiences that showcase your skills in these areas. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience as a Coordinator or Controller in a fast-paced environment, making you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Service Controller position!
We think you need these skills to ace Service Controller in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Coordinator or Controller. We want to see how your skills match the fast-paced service environment mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about joining our team and how you can contribute to creating cleaner, greener spaces. Keep it engaging and relevant!
Show Off Your Communication Skills: Since you'll be the main point of contact for customers, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rise Technical
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent projects. Understanding their focus on sustainability and bespoke vehicle design will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to emphasise your background as a Service Coordinator or Controller, especially in fast-paced environments. Prepare specific examples of how you've successfully managed customer queries or organised schedules in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.
✨Show Off Your Communication Skills
Since the role involves acting as the main point of contact for customers, practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you effectively resolved customer issues or improved communication within a team, as this will showcase your strong communication skills.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the service department and the company's future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Consider asking about training opportunities or how they measure success in the role.
