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- Tasks: Provide 1st line technical support and troubleshoot Industrial Printing systems.
- Company: Join a well-established company with over 20 years of experience in tech support.
- Benefits: Enjoy a salary of £26,000 - £28,000, hybrid work, bonuses, and gym discounts.
- Why this job: Perfect for tech enthusiasts seeking growth, training, and a supportive team culture.
- Qualifications: A keen interest in Technology or Engineering and strong communication skills are essential.
- Other info: Work in Bristol with flexible office-based and hybrid options after training.
The predicted salary is between 22000 - 24000 £ per year.
Location: Bristol, United Kingdom
Job Category: Other
EU work permit required: Yes
Salary: £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount
Office based, with hybrid work 2-3 times per week, in areas such as Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbourne, Emersons Green.
This is an exciting opportunity for individuals interested in Engineering, Technology, Computers, or similar fields, seeking a technical support role with full training and career advancement opportunities while maintaining a good work-life balance. Join a well-established company with over 20 years in operation, known for excellent training, low staff turnover, and a strong team culture. They support your growth as a technical expert in their sector.
The Role:
- Provide 1st line technical support to B2B customers
- Support and troubleshoot Industrial Printing systems
- Office-based with hybrid work options after training
The Person:
- Interest in Technology or Engineering
- Enjoy communicating with people
Junior Technical Support Advisor (Tech / Engineering) employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Technical Support Advisor (Tech / Engineering)
✨Tip Number 1
Familiarise yourself with common technical support tools and software. Knowing your way around ticketing systems or remote desktop applications can give you a leg up during the interview process.
✨Tip Number 2
Brush up on your communication skills. As a Junior Technical Support Advisor, you'll need to explain complex technical issues in simple terms, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Research the company’s products and services. Understanding what they offer will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and the specific challenges faced in the role, which can be invaluable during your interview.
We think you need these skills to ace Junior Technical Support Advisor (Tech / Engineering)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support, engineering, or technology. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and engineering. Mention specific experiences that relate to providing technical support and your ability to communicate effectively with customers.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, communication, and any technical knowledge you possess. These are crucial for a Junior Technical Support Advisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rise Technical
✨Show Your Passion for Technology
Make sure to express your genuine interest in technology and engineering during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm and knowledge in these fields.
✨Prepare for Technical Questions
Expect to face technical questions related to troubleshooting and support. Brush up on common issues related to industrial printing systems and be ready to explain how you would approach solving them.
✨Demonstrate Communication Skills
As a Junior Technical Support Advisor, you'll need to communicate effectively with customers. Practice explaining complex technical concepts in simple terms, showcasing your ability to connect with people.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Highlight how your personal values align with theirs, especially regarding teamwork and growth, as they pride themselves on a strong team culture and employee development.
