It Technician / It Support Technician

It Technician / It Support Technician

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Rise Technical

At a Glance

  • Tasks: Provide 1st and 2nd line IT support to users and systems.
  • Company: Join a prestigious Schools Trust focused on transforming education.
  • Benefits: Earn £26,000 to £29,000, enjoy 34 days holiday, and enhanced pension.
  • Other info: Hybrid role with opportunities for further training and career progression.
  • Why this job: Make a real difference in education while advancing your IT career.
  • Qualifications: Experience in IT support, hardware/software installation, and network knowledge.

The predicted salary is between 31500 - 38500 £ per year.

Hybrid Role - Burton-On-Trent

£26,000 to £29,000 + Further Training + 34 Days Holiday + Enhanced Pension scheme + Career Progression + Benefits

Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities.

This organisation is expanding and is looking to recruit an IT Technician to join their friendly and welcoming team, who are focused on transforming education in the local community.

In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will involve both working remotely via the service desk and also face-to-face on site in the local area.

The Role
  • Provide 1st and 2nd line support, working with a range of systems and users
  • Provide solutions to issues affecting all aspects of IT
  • Working remotely via the service desk and also face-to-face on site in the local area
The Person
  • Experience in IT Support, working with hardware and software, including installation, configuration and deployment
  • Knowledge of networks
  • Any experience in the education sector highly beneficial but not essential

We are an equal opportunities company and welcome applications from all suitable candidates.

It Technician / It Support Technician employer: Rise Technical

Rise Technical is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries and opportunities for overtime, our established garage in Hilton provides a rewarding environment for Vehicle Technicians to thrive, backed by a strong reputation for staff longevity and career progression.

Rise Technical

Contact Details:

Rise Technical Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land It Technician / It Support Technician

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Rise Technical values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Rise Technical might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Rise Technical!

Direct Apply to Rise Technical

Let's not forget to apply directly through the Rise Technical website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace It Technician / It Support Technician

1st Line Support
2nd Line Support
IT Support
Hardware Installation
Software Installation
Configuration
Deployment

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Rise Technical.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Rise Technical. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Rise Technical

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.