Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service reception, ensuring a smooth customer journey from booking to vehicle handover.
- Company: Established automotive business focused on customer experience and operational efficiency.
- Benefits: Competitive salary, pension, holiday, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a high-performing team and make a real impact in the automotive industry.
- Qualifications: Proven experience as a Service Reception Manager or Senior Service Advisor in automotive.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £40,000 - £45,000 per annum, Monday to Friday, plus pension and holiday.
Location: Preston (commutable from Leyland, Broughton, Blackburn, Chorley, Kirkham, Longton).
Are you an experienced Service Reception Manager or Senior Service Advisor within the automotive industry looking to join a busy, high performing workshop where customer experience and operational efficiency are key? We are working with a well established automotive business who are looking for a proven Service Reception Manager to take full ownership of their front of house operation. This is a key position responsible for managing the customer journey from booking through to vehicle completion and handover. You will be the main point of contact for customers, ensuring a smooth and professional experience while working closely with the workshop team to manage workflow, priorities and productivity in a fast paced environment.
This is not a development role; the client is specifically looking for someone with proven experience at Service Reception Manager or senior Service Advisor level within the automotive sector who can deliver from day one.
The Role:- Manage the service reception as the first point of contact for customers
- Book vehicles for servicing, repairs and diagnostics and manage daily schedules
- Coordinate with workshop control to ensure efficient workflow and turnaround times
- Handle customer communication, updates, invoicing and service records accurately
- Proven experience in a Service Reception Manager or Senior Service Advisor role
- Strong automotive knowledge including servicing, repairs and diagnostics
- Confident communicator able to manage customers in a fast paced environment
- Highly organised with experience using workshop management systems
We are an equal opportunities company and welcome applications from all suitable candidates.
Service Manager (Automotive) in England employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Automotive) in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your automotive knowledge. Be ready to discuss specific experiences where you've improved customer service or streamlined operations. Show them you’re not just a candidate, but the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Manager position. We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you!
We think you need these skills to ace Service Manager (Automotive) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Reception Manager or Senior Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your automotive knowledge and customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for the automotive industry and a clear understanding of the customer journey, so let your passion show!
Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. We’re looking for proven experience, so include examples of how you’ve managed workflows and improved customer satisfaction in fast-paced environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Rise Technical
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around servicing, repairs, and diagnostics. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the role but can hit the ground running.
✨Customer Journey Focus
Since this role is all about managing the customer journey, think of ways you’ve enhanced customer experiences in previous positions. Prepare a couple of stories that highlight your ability to communicate effectively and manage expectations, as this will be key in the interview.
✨Show Your Organisational Skills
The job requires strong organisational skills, so be ready to discuss how you’ve managed workflows and schedules in a busy environment. Bring examples of how you’ve used workshop management systems to improve efficiency and turnaround times.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations and their approach to customer service. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.