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- Tasks: Provide 1st line IT support and troubleshoot hardware/software issues.
- Company: Market-leading refrigeration company with a supportive IT team.
- Benefits: Competitive salary, holiday, pension, training, and career progression.
- Why this job: Kickstart your IT career in a dynamic environment with hands-on training.
- Qualifications: Interest in IT, basic experience, and willingness to learn.
- Other info: Join a growing team and gain exposure to networks and cybersecurity.
The predicted salary is between 25000 - 28500 £ per year.
This is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You will join a supportive and growing IT team where you will receive hands-on training to develop your skills.
The company is a recognised leader within the refrigeration industry and continues to grow rapidly. They are known for high-quality engineering solutions and a positive working culture that values learning, collaboration, and continuous improvement, as well as investing in the development of their staff.
In this role, you will support the IT department with a broad range of 1st line technical support duties, assisting end users with desktop computers, mobile devices, applications, and core IT systems. You will gain exposure to networks, servers, and associated infrastructure, while learning best practice around data security and cyber security.
This is an office-based role where you will work closely with colleagues across the business, gradually taking on more responsibility as your experience grows. Due to continued growth, the company is looking to expand its IT team and is seeking someone keen to build a long-term career within a stable, market leading organisation.
The Role:- Providing 1st line IT support to internal users
- Fault finding and resolving basic hardware and software issues
- Assisting with the setup and support of desktops, mobile devices, and applications
- Supporting IT systems while following data security and cyber security best practices
- An interest in IT and technology, with some basic experience or exposure
- Experience working with email and Microsoft packages
- Willingness to learn, take feedback, and develop technical skills
1st Line Support in Egham employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support in Egham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know of openings or can refer you directly, which gives you a leg up in the application process.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for IT support roles or take on small projects. This not only boosts your CV but also gives you real-world experience that you can talk about in interviews.
✨Tip Number 3
Prepare for those interviews! Research common 1st line support questions and practice your answers. Show them your passion for IT and your eagerness to learn – it’s all about that positive attitude!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic individuals ready to kickstart their careers in IT. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace 1st Line Support in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the 1st Line Support role. Highlight any relevant IT support experience, even if it's just a hobby or a project you've worked on. We want to see your passion for technology!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your willingness to learn and grow with us.
Show Off Your Tech Skills: In your application, mention any specific technical skills you have, like familiarity with Microsoft packages or basic troubleshooting. Even if you’re still learning, we appreciate enthusiasm and a willingness to dive into the tech world!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Rise Technical
✨Know Your Tech Basics
Brush up on your knowledge of basic hardware and software issues. Be ready to discuss your experience with desktop computers, mobile devices, and applications. Showing that you understand the fundamentals will impress the interviewers.
✨Show Your Willingness to Learn
This role is all about growth and development, so make sure to express your eagerness to learn. Share examples of how you've taken feedback in the past and used it to improve your skills. This will demonstrate that you're a great fit for their supportive culture.
✨Familiarise Yourself with Cyber Security
Since the role involves following data security and cyber security best practices, it’s crucial to have a basic understanding of these concepts. Research common threats and solutions, and be prepared to discuss how you would handle security issues.
✨Prepare Questions About the Team
Interviews are a two-way street, so come prepared with questions about the IT team and their projects. This shows your interest in collaboration and helps you gauge if the company culture aligns with your career goals.
