At a Glance
- Tasks: Manage customer accounts, handle enquiries, and support business growth.
- Company: Join a multi-award-winning global leader in innovative systems.
- Benefits: Competitive salary, bonus, training, 33 days holiday, and excellent benefits.
- Other info: Hybrid role with long-term career development opportunities.
- Why this job: Build lasting relationships and make a real impact in a fast-paced environment.
- Qualifications: Experience in customer-facing roles, strong communication, and organisational skills.
The predicted salary is between 37350 - 45650 £ per year.
An excellent opportunity for a customer-focused professional with strong communication and account management skills to join a global market leader, offering long-term career development. Do you have experience in a customer-facing role within a B2B environment? Are you looking to join a growing organisation where you can build lasting customer relationships and play a key role in supporting commercial success?
Established for over 40 years, this multi-award-winning global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With a strong reputation for innovation and quality, the business continues to expand internationally and invest in its people and technology.
In this hybrid role, you will manage a portfolio of customer accounts across the full customer lifecycle, acting as the main point of contact for day-to-day enquiries, orders, and account support. You will proactively engage with customers through regular outreach and account reviews, identifying opportunities to strengthen relationships and support business growth. Working closely with the Business Development team, you will help develop sales opportunities, support customer projects, and ensure customers gain maximum value from the company's products and services.
This role would suit someone with strong customer service and account management experience who enjoys building relationships and delivering an exceptional customer experience within a fast-paced commercial environment.
The Role:
- Manage a portfolio of customer accounts and build strong relationships
- Handle enquiries, orders, quotations, and account support activities
- Conduct proactive customer outreach and identify commercial opportunities
- Maintain accurate CRM records and support the wider sales team
Salary: DOE + Bonus + Training + Progression + 33 Days Holiday + Excellent Benefits
The Person:
- Experience in a customer-facing role, ideally B2B
- Confident using CRM and business systems
- Strong communication and organisational skills
- Proactive approach with a commercial mindset
- Commutable to Dartford
We are an equal opportunities company and welcome applications from all suitable candidates.
Customer Service Executive in Dartford employer: Rise Technical
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