At a Glance
- Tasks: Join us as a CRM Administrator, focusing on data migration and system upgrades.
- Company: Rise Technical is a leading recruitment agency specialising in technology professionals.
- Benefits: Enjoy a hybrid work model, competitive salary, 26 days annual leave, and a pension plan.
- Other info: This role offers long-term career stability and the chance to work closely with the CTO.
- Why this job: Be part of a major transformation in a nearly 100-year-old company with exciting projects.
- Qualifications: Experience with SugarCRM and data migration is essential; strong communication skills are a must.
The predicted salary is between 32000 - 36000 £ per year.
Customer Relationship Management Administrator
Customer Relationship Management Administrator
This range is provided by Rise Technical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Rise Technical
Specialising in the recruitment of Technology Professionals
CRM Administrator
Hybrid – 50/50 split
£40,000-£45,000 + Project Based Work + 26 Days Annual Leave + Bank Holidays + Pension
Excellent opportunity for a CRM Admin with experience of SugarCRM to join a well established business undertaking a massive transformation programme offering an excellent work/life balance, interesting projects to sink your teeth into, and a long-term career with a near 100-year organisation!
This company are undertaking a modernisation programme that will see them migrating to a new CRM System. They are investing heavily into their Tech Teams now and this will be the first of many positions!
In this role you will work closely with the CTO on migrating data from an old CRM to a new SugarCRM. You’ll work closely with internal stakeholders to understand the requirements of different teams and ensuring the new CRM will work for all sections of the business. This will be a hybrid position, roughly 50/50.
The ideal candidate will have SugarCRM experience and Data Migration experience. Candidates must have excellent communication skills, written and verbal, and be commutable to the Bracknell office at least 2-3 times a week.
This is a fantastic opportunity to join a business at the beginning of a major modernisation programme offering highly interesting projects, a great work/life balance, and long-term career stability and security!
The Role:
*CRM Administrator
*SugarCRM
*Data Migration
*Hybrid from Bracknell
The Person:
*SugarCRM experience
*Commutable to Bracknell 2-3 time a week
Reference Number: BBBH258973
To apply for this role or for to be considered for further roles, please click \"Apply Now\" or contact Tommy Williams at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Business Development and SalesIndustries
Construction
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#J-18808-LjbffrCustomer Relationship Management Administrator in Bracknell employer: Rise Technical
Join a well-established company in Bracknell as a Customer Relationship Management Administrator, where you will be part of an exciting transformation programme. Enjoy a hybrid work model, a competitive salary, and generous benefits including 26 days of annual leave and a pension scheme. With a focus on employee growth and a commitment to modernisation, this role offers a unique opportunity to contribute to meaningful projects while maintaining a healthy work/life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Administrator in Bracknell
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Rise Technical. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Rise Technical before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Relationship Management Administrator in Bracknell
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Rise Technical:Your cover letter is your chance to shine! Tell us why you want to work at Rise Technical specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Rise Technical!
How to prepare for a job interview at Rise Technical
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
