At a Glance
- Tasks: Provide technical support and CAD designs while engaging with customers.
- Company: Established engineering company known for quality products and excellent service.
- Benefits: Β£26,000 salary, regular reviews, extensive training, and career progression.
- Why this job: Kickstart your engineering career with full training and a supportive team.
- Qualifications: Customer service experience and a passion for engineering or design.
- Other info: Office-based role with a great work-life balance and future management opportunities.
The predicted salary is between 20800 - 36400 Β£ per year.
Β£26,000 + Salary Reviews + Excellent Training + Career Progression
Office Based, Commutable from Bristol, Avonmouth, Filton, Patchway, Portishead, Westbury, Henleaze, Severn Beach and surrounding areas.
Do you enjoy speaking with people supporting Product or Technical questions as part of a close knit team where you will be heavily invested in through technical training, whilst working for an Engineering company where you will provide technical support and be trained on CAD with a great work life balance alongside the scope to progress into management in the future?
This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career prospects.
This company has been established for over 20 years and are part of a large engineering group, they are renowned for high quality products and offering a great service. This is a great opportunity for someone to start their career within engineering.
This role will suit someone with a customer service attitude and an interest in engineering or design looking for training.
The Role:- Office based Monday to Friday, hours per week
- Providing Phone technical support and CAD Designs for customers
- Lots of training and future career progression
- Customer service focused background
- Looking for a long term career based role
Trainee Technical Support Executive (Full Training) in Bristol employer: Rise Technical
Contact Detail:
Rise Technical Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trainee Technical Support Executive (Full Training) in Bristol
β¨Tip Number 1
Get to know the company! Research their products and services, especially in engineering and design. This will help you speak confidently about how you can contribute during interviews.
β¨Tip Number 2
Practice your communication skills. Since this role involves providing technical support over the phone, being clear and friendly is key. Try mock interviews with friends or family to get comfortable.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to engineering. Building relationships can give you insider info and potentially a foot in the door.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Trainee Technical Support Executive (Full Training) in Bristol
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us know why you love helping people! Share any experiences where you've gone the extra mile for a customer. This will show us that you have the right attitude for the role.
Highlight Relevant Skills: Make sure to mention any technical skills or interests you have, especially if they relate to engineering or design. Even if youβre new to CAD, showing enthusiasm for learning can really make you stand out!
Tailor Your Application: Donβt just send a generic application! Take a moment to read through the job description and align your experiences with what weβre looking for. This shows us that youβve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us during the process!
How to prepare for a job interview at Rise Technical
β¨Know Your Stuff
Make sure you brush up on the basics of technical support and CAD design. Familiarise yourself with common engineering terms and concepts, as well as the products the company offers. This will show your genuine interest in the role and help you answer questions confidently.
β¨Showcase Your Customer Service Skills
Since this role is customer service focused, be ready to share examples from your past experiences where youβve successfully resolved issues or helped customers. Highlight your communication skills and how you can make complex technical information easy to understand for clients.
β¨Ask Smart Questions
Prepare a few thoughtful questions about the companyβs training programmes and career progression opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals.
β¨Be Yourself
Donβt forget to let your personality shine through! The company values a close-knit team, so being authentic and approachable can set you apart. Show them that youβre not just a fit for the role, but also for their team culture.