At a Glance
- Tasks: Provide remote AV support and troubleshoot technical issues for users.
- Company: Join a growing tech business with a focus on innovation.
- Benefits: Competitive salary, training, holiday, pension, and flexible working options.
- Other info: Enjoy a stable work pattern with opportunities for career progression.
- Why this job: Make a real impact by keeping AV systems running smoothly from anywhere.
- Qualifications: Experience in AV support or helpdesk roles with strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments.
You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation.
The Role:
- Providing remote technical support for AV systems and meeting room technology
- Diagnosing and resolving faults via phone, email and remote access tools
- Supporting video conferencing, audio and control systems
- Monitoring systems proactively and responding to alerts
- Logging incidents, resolutions and system documentation accurately
The Person:
- Background in AV support, helpdesk or technical engineering roles
- Strong troubleshooting and fault-finding skills
- Good understanding of AV signal flow, conferencing and audio systems
- Experience with ticketing or helpdesk systems
- Confident supporting non-technical users remotely
We are an equal opportunities company and welcome applications from all suitable candidates.
AV Technical Support Engineer in Bolton employer: Rise Technical
Rise Technical is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries and opportunities for overtime, our established garage in Hilton provides a rewarding environment for Vehicle Technicians to thrive, backed by a strong reputation for staff longevity and career progression.
