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- Tasks: Manage customer accounts and resolve inquiries efficiently.
- Company: Join a leading multi-national company in the aircraft sector.
- Benefits: Enjoy up to £38,000 salary, travel expenses, 33 days holiday, and more perks.
- Why this job: Great opportunity for career growth in a well-established aviation company.
- Qualifications: Strong communication and organizational skills required; experience in customer service/account management preferred.
- Other info: Occasional travel to customer sites may be necessary.
The predicted salary is between 22800 - 42000 £ per year.
Key Account/Customer Service Executive Slough Up to £38,000 per annum + Travel Expenses + 33 Days Holidays + Benefits Are you an experienced professional within customer service/account management looking to take your next step in your career within a multibillion turnover company? This organisation are a large multi-national business within the aircraft sector. Due to continued growth they are looking for a to join the team. You will manage and develop assigned customer accounts, ensuring that all customer enquiries and requests are addressed promptly and efficiently. This role acts as the primary point of contact for customers, requiring. This is an excellent role for an individual with strong customer service, business/account management looking to progress their career within a well-established aviation sector company. The Role: Manage and develop assigned customer accounts, providing prompt resolution to complaints or general enquiries, track the progress of ongoing maintenance and repairs, keeping customers informed, provide pricing and quotations, prepare and maintain accurate reports. Working closely alongside other departments such as sales, customer service, workshop Due to the nature of the role there may be occasional travel to customer sites The Person: Excellent communication and organisational skills Able to work independently but also within multi-disciplin…
Key Account/Customer Service Executive employer: Rise Technical Recruitment
Contact Detail:
Rise Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account/Customer Service Executive
✨Tip Number 1
Familiarize yourself with the aviation sector and the specific challenges it faces. Understanding industry trends and customer needs will help you stand out as a knowledgeable candidate during interviews.
✨Tip Number 2
Highlight your experience in managing customer accounts and resolving complaints effectively. Be prepared to share specific examples of how you've improved customer satisfaction or streamlined processes in previous roles.
✨Tip Number 3
Demonstrate your ability to work collaboratively with different departments. Think of instances where you've successfully coordinated with sales, service, or technical teams to achieve a common goal.
✨Tip Number 4
Prepare for potential travel requirements by showcasing your flexibility and willingness to meet clients on-site. This can be a key factor in demonstrating your commitment to customer service excellence.
We think you need these skills to ace Key Account/Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and account management. Use specific examples that demonstrate your ability to manage customer accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation sector and your understanding of customer needs. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent communication is key for this role, emphasize your communication skills in both your CV and cover letter. Provide examples of how you've successfully resolved customer inquiries or complaints in the past.
Showcase Organizational Abilities: Demonstrate your organizational skills by detailing how you manage multiple accounts or projects simultaneously. This will show that you can handle the demands of the role effectively.
How to prepare for a job interview at Rise Technical Recruitment
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've successfully managed customer accounts in the past. Highlight your ability to resolve complaints and provide excellent service, as this role heavily relies on strong customer interaction.
✨Demonstrate Your Organizational Abilities
Since the position requires managing multiple accounts and keeping track of ongoing maintenance and repairs, be ready to explain how you prioritize tasks and stay organized. Share any tools or methods you use to keep everything on track.
✨Understand the Aviation Sector
Familiarize yourself with the basics of the aviation industry and the specific challenges it faces. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities within the organization. This shows that you are not only interested in the job but also in how you can contribute to the company's success.
