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For Companies At a Glance
- Tasks: Provide IT support for desktop, hardware, software, and Microsoft configurations.
- Company: Join a prestigious company with strong financial backing and a focus on tech growth.
- Benefits: Enjoy hybrid working, training opportunities, bonuses, and a competitive benefits package.
- Why this job: Be part of a stable, well-known environment with great progression potential.
- Qualifications: Must have an IT background and experience in technical support or administration.
- Other info: Office-based role in Holborn, Central London, Monday to Friday.
The predicted salary is between 28000 - 42000 £ per year.
Do you have IT/ Desktop or Systems support experience looking to work for a nationally-prestige business offering a technically advanced role coupled with continued training?
This is a fantastic opportunity to play a vital role within their companies day-to-day systems and operations. You will have progression opportunities alongside a great benefits package.
This highly successful and long-standing company have huge financial backing. This is reinvested into their Tech and Infrastructure to support future growth.
You will be based out of a fully equipped and impressive office on a Monday - Friday days basis. You will be responsible for all IT support ranging from Desktop, Hardware, Software and Microsoft package configurations. This position would suit an IT Technician, looking for a stable permanent role, a well-known environment and competitive benefits.
The Role:
- IT Support and Operations for main site.
- Desktop, Systems and Software Analyst.
- Monday - Friday office based (35 hours).
The Person:
- IT Background.
- Technical Support / Technician / Administrator.
- Commutable to Central London.
Contact Detail:
Rise Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and software mentioned in the job description. Brush up on your knowledge of Microsoft packages, as well as any other relevant tools that may be used in the role.
✨Tip Number 2
Network with current or former employees of the company. Reach out on LinkedIn to gain insights about the company culture and the specifics of the IT support role, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare for common technical support scenarios that you might encounter in the role. Practising troubleshooting techniques and being ready to discuss your problem-solving process can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Highlight any relevant certifications or training you've completed, and express your eagerness to take advantage of the training opportunities offered by the company.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, particularly in desktop and systems support. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the IT Support Technician role. Mention your technical skills and how they align with the company's needs, as well as your enthusiasm for continued training and progression.
Showcase Relevant Skills: In your application, emphasise your experience with hardware, software, and Microsoft package configurations. Provide specific examples of how you've successfully resolved IT issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Rise Technical Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with desktop support, hardware, and software configurations. Highlight specific examples of how you've resolved technical issues in the past, as this will demonstrate your capability for the role.
✨Understand the Company’s Tech Environment
Research the company’s technology stack and any recent advancements they’ve made. This knowledge will not only impress the interviewers but also help you tailor your answers to show how you can contribute to their operations.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Practise articulating your thought process and problem-solving skills, as this will showcase your analytical abilities and readiness for the role.
✨Emphasise Your Commitment to Continuous Learning
Since the role offers training and progression, express your enthusiasm for ongoing professional development. Share any relevant courses or certifications you’ve pursued, demonstrating your proactive approach to staying updated in the IT field.
