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- Tasks: Provide top-notch technical support and troubleshoot software issues daily.
- Company: Join a dynamic team focused on innovative software solutions.
- Benefits: Enjoy competitive salary, specialist training, life insurance, medical coverage, and 33 days holiday.
- Why this job: This role offers career progression and a chance to make a real impact in tech.
- Qualifications: Looking for motivated individuals with a passion for technology and problem-solving skills.
- Other info: Office-based position, easily accessible from various locations.
The predicted salary is between 30000 - 38500 £ per year.
Technical Support Specialist / Engineer (Software / Engineering)
£30,000 – £38,500 + Specialist Industry Training + Career Progression + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits
Office Based, commutable from Northwich, Sandbach, Knutsford, Warrington, Stockport, Manchester, Stoke-on-Trent and surrounding areas
Are you an ambitious and highly motivated individ…
Technical Support Specialist (Software / Engineering) employer: Rise Technical Recruitment Limited
Contact Detail:
Rise Technical Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Specialist (Software / Engineering)
✨Tip Number 1
Familiarize yourself with common software and engineering issues that technical support specialists encounter. This knowledge will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Research the specific technologies and tools used by StudySmarter. Showing that you understand our products and services can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in technical support or engineering roles. Be ready to share specific examples of how you've successfully resolved customer issues.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the role.
We think you need these skills to ace Technical Support Specialist (Software / Engineering)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Support Specialist position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in technical support or engineering roles. Use specific examples that demonstrate your problem-solving skills and technical knowledge.
Show Enthusiasm for the Industry: Express your passion for technology and customer support in your application. Mention any relevant training or certifications you have completed that align with the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rise Technical Recruitment Limited
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills required for the role. Review common software and engineering concepts that may come up during the interview, and be prepared to discuss your experience with them.
✨Showcase Your Problem-Solving Skills
Technical support roles often require quick thinking and effective problem-solving. Prepare examples from your past experiences where you successfully resolved technical issues or helped customers overcome challenges.
✨Familiarize Yourself with the Company
Research the company’s products, services, and industry position. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, and career progression to demonstrate your ambition and motivation.
