Technical Support Engineer / Manager Apply now

Technical Support Engineer / Manager

London Full-Time 34000 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage product lifecycle and provide technical support to customers.
  • Company: Join a leading manufacturer of specialist alarm systems in the UK.
  • Benefits: Enjoy a competitive salary, bonus, 8% pension, and great benefits.
  • Why this job: Be part of a dynamic team with opportunities for growth and development.
  • Qualifications: Experience in alarms, fire, or electrical fields is essential.
  • Other info: This role is perfect for tech-savvy individuals looking to make an impact.

The predicted salary is between 34000 - 42000 £ per year.

Technical Support Engineer/ Manager – Alarms / Electrical £40,000 to £50,000 + Bonus + 8% Pension + Great Benefits Crawley, West Sussex (Commutable from: Worthing, Horsham, Guildford, Redhill, Haywood\’s Heath) Are you from a Fire / Alarms / Electrical background, looking to join a well-established manufacturer, where you will play a pivotal role in managing the company\’s product portfolio as Technical Support / Project Manager? This is a fantastic opportunity to join a leading business where you will enjoy a varied and technical role, with opportunities to progress in the future. This company are a leading manufacturer of specialist alarm systems, working with customers across the UK. Due to expansion, they now need a Technical Support / Project Manager to take them forward. In this role you will be responsible for managing the product life cycle from cradle to grave, looking at areas where they can improve and develop. You will also work closely with sales and marketing to offer technical support and presentations to customers. The role would suit a technical engineer / manager from an alarms / fire / electrical background. The Role: Technical Support / Projects Manager Responsible for product lifecycle Product development Customer engagement / technical support Project Management The Person: Technical / product background Experience in alarm / controls / BMS / security industries Reference Number: 245226 To apply for this role or to be considered for further roles, please click \”Apply Now\” or contact [Ben Fenton] at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. JBRP1_UKTJ

Technical Support Engineer / Manager employer: Rise Technical Recruitment Limited

Join a leading manufacturer of specialist alarm systems in Crawley, where you will thrive in a dynamic work culture that values innovation and collaboration. With competitive salaries, an 8% pension scheme, and a comprehensive benefits package, we prioritize your well-being and professional growth. This role offers the chance to engage with customers and drive product development, making it an ideal opportunity for those looking to make a meaningful impact in the fire and alarms industry.
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Contact Detail:

Rise Technical Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer / Manager

✨Tip Number 1

Make sure to highlight your technical background in alarms, fire, or electrical systems during the interview. Be prepared to discuss specific projects you've managed or contributed to, showcasing your expertise and problem-solving skills.

✨Tip Number 2

Familiarize yourself with the company's product portfolio and recent developments in the alarm systems industry. This knowledge will help you engage effectively with the interviewers and demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare to discuss how you can improve and develop products based on customer feedback. Think of examples where you've successfully implemented changes or enhancements in previous roles.

✨Tip Number 4

Since this role involves collaboration with sales and marketing, be ready to share your experience in cross-functional teamwork. Highlight any instances where you've provided technical support or presentations to customers.

We think you need these skills to ace Technical Support Engineer / Manager

Technical Knowledge in Fire/Alarm Systems
Project Management Skills
Product Lifecycle Management
Customer Engagement and Support
Electrical Engineering Background
Problem-Solving Skills
Communication Skills
Team Collaboration
Experience with BMS (Building Management Systems)
Knowledge of Security Systems
Presentation Skills
Attention to Detail
Adaptability
Analytical Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Technical Support Engineer/Manager position. Highlight key responsibilities such as product lifecycle management and customer engagement, and think about how your experience aligns with these requirements.

Tailor Your CV: Customize your CV to emphasize your technical background in alarms, fire, or electrical systems. Include specific examples of past projects or roles that demonstrate your expertise in managing product lifecycles and providing technical support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience and how you can contribute to their success, particularly in areas like product development and project management.

Highlight Relevant Skills: In your application, be sure to highlight skills that are crucial for the role, such as project management, technical support, and customer engagement. Use specific terminology from the job description to demonstrate your understanding of the industry.

How to prepare for a job interview at Rise Technical Recruitment Limited

✨Showcase Your Technical Expertise

Make sure to highlight your background in alarms, fire systems, or electrical engineering. Be prepared to discuss specific projects you've worked on and how your technical skills can benefit the company.

✨Understand the Product Lifecycle

Familiarize yourself with the concept of product lifecycle management. Be ready to discuss how you would approach managing a product from development to customer support, and suggest areas for improvement.

✨Prepare for Customer Engagement Scenarios

Since the role involves customer engagement, think of examples where you've successfully provided technical support or presentations. Practice explaining complex technical concepts in a way that is easy for customers to understand.

✨Demonstrate Project Management Skills

Be ready to discuss your experience with project management. Highlight any tools or methodologies you are familiar with, and provide examples of how you've successfully managed projects in the past.

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  • Technical Support Engineer / Manager

    London
    Full-Time
    34000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2027-02-01

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    Rise Technical Recruitment Limited

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