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- Tasks: Manage product lifecycle and provide technical support to customers.
- Company: Join a leading manufacturer of specialist alarm systems in the UK.
- Benefits: Enjoy a competitive salary, bonus, 8% pension, and great benefits.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Technical background in alarms, fire, or electrical industries required.
- Other info: Commutable from various locations; equal opportunity employer.
The predicted salary is between 34000 - 42000 £ per year.
Technical Support Engineer/ Manager – Alarms / Electrical £40,000 to £50,000 + Bonus + 8% Pension + Great Benefits Crawley, West Sussex (Commutable from: Worthing, Horsham, Guildford, Redhill, Haywood\’s Heath) Are you from a Fire / Alarms / Electrical background, looking to join a well-established manufacturer, where you will play a pivotal role in managing the company\’s product portfolio as Technical Support / Project Manager? This is a fantastic opportunity to join a leading business where you will enjoy a varied and technical role, with opportunities to progress in the future. This company are a leading manufacturer of specialist alarm systems, working with customers across the UK. Due to expansion, they now need a Technical Support / Project Manager to take them forward. In this role you will be responsible for managing the product life cycle from cradle to grave, looking at areas where they can improve and develop. You will also work closely with sales and marketing to offer technical support and presentations to customers. The role would suit a technical engineer / manager from an alarms / fire / electrical background. The Role: Technical Support / Projects Manager Responsible for product lifecycle Product development Customer engagement / technical support Project Management The Person: Technical / product background Experience in alarm / controls / BMS / security industries Reference Number: 245226 To apply for this role or to be considered for further roles, please click \”Apply Now\” or contact [Ben Fenton] at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. JBRP1_UKTJ
Technical Support Engineer / Manager employer: Rise Technical Recruitment Limited
Contact Detail:
Rise Technical Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer / Manager
✨Tip Number 1
Make sure to highlight your experience in managing product lifecycles, especially in the alarms or electrical sectors. This will show that you understand the nuances of the role and can contribute effectively from day one.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in alarm systems and electrical engineering. Being knowledgeable about current advancements will help you stand out during discussions with the hiring team.
✨Tip Number 3
Prepare to discuss specific examples of how you've engaged with customers in a technical support capacity. Demonstrating your ability to communicate complex information clearly will be crucial for this role.
✨Tip Number 4
Network with professionals in the fire and alarms industry. Building connections can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Technical Support Engineer / Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Support Engineer/Manager. Highlight your experience in managing product lifecycles and technical support in your application.
Tailor Your CV: Customize your CV to reflect your background in alarms, fire, or electrical systems. Emphasize relevant skills and experiences that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your ability to engage with customers. Mention specific projects or achievements that demonstrate your technical expertise.
Highlight Team Collaboration: Since the role involves working closely with sales and marketing, mention any previous experiences where you successfully collaborated with different teams to achieve common goals.
How to prepare for a job interview at Rise Technical Recruitment Limited
✨Showcase Your Technical Expertise
Make sure to highlight your background in alarms, fire systems, or electrical engineering. Be prepared to discuss specific projects you've worked on and how your technical skills can benefit the company.
✨Demonstrate Project Management Skills
Since the role involves project management, be ready to share examples of how you've successfully managed projects in the past. Discuss your approach to handling challenges and ensuring timely delivery.
✨Engage with Customer Scenarios
Prepare to discuss how you would handle customer inquiries and provide technical support. Think of scenarios where you've resolved issues or improved customer satisfaction in previous roles.
✨Research the Company and Its Products
Familiarize yourself with the company's product portfolio and recent developments in the alarm systems industry. This knowledge will help you ask insightful questions and demonstrate your genuine interest in the role.
