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- Tasks: Manage product lifecycle and provide technical support to customers.
- Company: Join a leading manufacturer of specialist alarm systems in the UK.
- Benefits: Enjoy a competitive salary, bonus, 8% pension, and great benefits.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Technical background in alarms, fire, or electrical industries required.
- Other info: Commutable from various locations; equal opportunity employer.
The predicted salary is between 34000 - 42000 £ per year.
Technical Support Engineer/ Manager – Alarms / Electrical £40,000 to £50,000 + Bonus + 8% Pension + Great Benefits Crawley, West Sussex (Commutable from: Worthing, Horsham, Guildford, Redhill, Haywood\’s Heath) Are you from a Fire / Alarms / Electrical background, looking to join a well-established manufacturer, where you will play a pivotal role in managing the company\’s product portfolio as Technical Support / Project Manager? This is a fantastic opportunity to join a leading business where you will enjoy a varied and technical role, with opportunities to progress in the future. This company are a leading manufacturer of specialist alarm systems, working with customers across the UK. Due to expansion, they now need a Technical Support / Project Manager to take them forward. In this role you will be responsible for managing the product life cycle from cradle to grave, looking at areas where they can improve and develop. You will also work closely with sales and marketing to offer technical support and presentations to customers. The role would suit a technical engineer / manager from an alarms / fire / electrical background. The Role: Technical Support / Projects Manager Responsible for product lifecycle Product development Customer engagement / technical support Project Management The Person: Technical / product background Experience in alarm / controls / BMS / security industries Reference Number: 245226 To apply for this role or to be considered for further roles, please click \”Apply Now\” or contact [Ben Fenton] at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. JBRP1_UKTJ
Technical Support Engineer / Manager employer: Rise Technical Recruitment Limited
Contact Detail:
Rise Technical Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer / Manager
✨Tip Number 1
Make sure to highlight your technical background in alarms, fire, or electrical systems during the interview. Be prepared to discuss specific projects you've managed or contributed to, as this will demonstrate your hands-on experience and understanding of the industry.
✨Tip Number 2
Familiarize yourself with the company's product portfolio and recent developments in alarm systems. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Tip Number 3
Prepare to discuss how you can improve and develop products based on customer feedback. Think of examples where you've successfully implemented changes or enhancements in previous roles, as this aligns with the responsibilities of managing the product lifecycle.
✨Tip Number 4
Since the role involves customer engagement, practice your communication skills. Be ready to explain complex technical concepts in a way that is easy for customers to understand, as this will be crucial when providing technical support and presentations.
We think you need these skills to ace Technical Support Engineer / Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Support Engineer/Manager position. Highlight key responsibilities such as product lifecycle management and customer engagement, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize your technical background in alarms, fire, or electrical systems. Include specific examples of past projects or roles that demonstrate your expertise in managing product lifecycles and providing technical support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience and how you can contribute to the company's growth and success in the technical support and project management areas.
Highlight Relevant Skills: In your application, make sure to highlight skills that are particularly relevant to the role, such as project management, customer engagement, and technical support. Use specific terminology from the job description to demonstrate your understanding of the industry.
How to prepare for a job interview at Rise Technical Recruitment Limited
✨Show Your Technical Expertise
Make sure to highlight your background in alarms, fire systems, or electrical engineering. Be prepared to discuss specific projects you've worked on and how your technical skills can benefit the company.
✨Understand the Product Lifecycle
Familiarize yourself with the concept of product lifecycle management. Be ready to discuss how you would approach managing a product from development to customer support, and suggest areas for improvement.
✨Engage with Customer Scenarios
Prepare to discuss how you would handle customer inquiries and provide technical support. Think of examples where you've successfully resolved issues or improved customer satisfaction in previous roles.
✨Collaborate with Sales and Marketing
Since this role involves working closely with sales and marketing teams, be ready to talk about your experience in cross-functional collaboration. Share examples of how you've contributed to successful projects through teamwork.
