IT Support Analyst

IT Support Analyst

Full-Time 24000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch IT support and troubleshoot tech issues daily.
  • Company: Join a successful and growing company in the tech industry.
  • Benefits: Enjoy hybrid working, flexitime, private healthcare, and 25+ days of leave.
  • Why this job: Be part of a dynamic team with opportunities for growth and a great work culture.
  • Qualifications: Looking for IT Support professionals with relevant experience and skills.
  • Other info: Additional perks include a birthday holiday and a private pension plan.

The predicted salary is between 24000 - 26000 £ per year.

IT Support Analyst
Lytham St Annes / Blackpool / Preston (hybrid working)
£24,000 to £26,000 + 25 days annual leave, rising to 30 plus bank holidays + hybrid working + flexitime + additional birthday holiday + private healthcare + private pension + other great benefits!
Excellent opportunity for an IT Support professional to join an established, successful, growing company in a highly varied and in…

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IT Support Analyst employer: Rise Technical Recruitment Limited

Join a thriving company in Lytham St Annes, where we prioritize employee well-being and growth. With a competitive salary, generous leave policies, and a supportive hybrid work environment, we foster a culture of flexibility and collaboration. Our commitment to private healthcare and pension plans ensures that our team members are well taken care of, making this an ideal place for IT Support professionals seeking meaningful and rewarding careers.
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Contact Detail:

Rise Technical Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Analyst

✨Tip Number 1

Familiarize yourself with common IT support tools and software that are widely used in the industry. Being able to discuss your experience with ticketing systems or remote support tools during the interview can set you apart.

✨Tip Number 2

Brush up on your troubleshooting skills! Prepare to demonstrate your problem-solving process by discussing past experiences where you successfully resolved technical issues.

✨Tip Number 3

Research the company culture and values of StudySmarter. Understanding our mission and how we support our team can help you align your answers with what we value during the interview.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the interview process and what it’s like to work here, giving you an edge in your preparation.

We think you need these skills to ace IT Support Analyst

Technical Support
Troubleshooting Skills
Customer Service Skills
Networking Knowledge
Windows and Mac OS Proficiency
Active Directory Management
Remote Support Tools
Problem-Solving Skills
Communication Skills
Time Management
Documentation Skills
Team Collaboration
Adaptability
Knowledge of ITIL Framework

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of the IT Support Analyst position. Tailor your application to highlight relevant skills and experiences that align with the job description.

Highlight Technical Skills: Emphasize your technical skills in your CV and cover letter. Mention specific software, tools, or systems you are proficient in that are relevant to IT support.

Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your problem-solving abilities. Describe situations where you successfully resolved IT issues or improved processes.

Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work there and how you can contribute to their success.

How to prepare for a job interview at Rise Technical Recruitment Limited

✨Show Your Technical Skills

Be prepared to discuss your technical knowledge and experience in IT support. Highlight specific tools and technologies you have worked with, and be ready to solve a few technical problems on the spot.

✨Demonstrate Problem-Solving Abilities

Employers are looking for candidates who can think critically and resolve issues efficiently. Prepare examples of past challenges you've faced in IT support and how you successfully overcame them.

✨Emphasize Communication Skills

As an IT Support Analyst, you'll need to communicate effectively with both technical and non-technical users. Practice explaining complex concepts in simple terms and be ready to showcase your interpersonal skills.

✨Research the Company Culture

Understanding the company's values and culture can give you an edge. Familiarize yourself with their mission and any recent news or projects they are involved in, so you can align your answers with their goals.

IT Support Analyst
Rise Technical Recruitment Limited
R
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