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- Tasks: Lead and develop a dynamic store team while delivering top-notch customer service.
- Company: Join a leading retailer with a focus on growth and development.
- Benefits: Competitive salary, career advancement opportunities, and a vibrant work environment.
- Why this job: Make a real impact in retail and help shape the customer experience.
- Qualifications: Experience in retail management and strong communication skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Store Manager to join a leading retailer. As the Store Manager of this busy store, you will be responsible for recruiting, developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets.
Managing the store to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance.
As the Store Manager some of your duties will include:
- Lead & develop the store team
- Ensuring achievements of store KPIs across various brand offerings
- Working with the Area Manager to set priorities and delivery goals
- Responsibility for the store representation, including customer experience, merchandising, layout etc.
- Maintaining relationships across the regional stores with other Store Managers
- Recruiting and developing the store team to ensure they fulfil their individual career potential
- Presenting weekly reports / figures and key information to the Senior Management team
- Dealing and resolving escalated customer queries
- Ensuring the store runs efficiently by organising your time & staff effectively
Key requirements for the role:
- Ability to influence and negotiate effectively
- Able to be resilient and adapt swiftly in a fast paced, retail environment
- Excellent communication skills and the ability to liaise effectively at all levels
- Good working knowledge of budgets and delivering results
- Excellent understanding of all sales and service
If you think you have the right experience as a Store Manager and are looking for a new opportunity to develop your career with a leading employer, then get in touch and apply today.
Store Manager in Basildon employer: Rise Resourcing
Contact Detail:
Rise Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've developed your team and achieved KPIs in previous roles. This will demonstrate your ability to drive results and manage a busy store.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Manager in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your achievements in managing teams, hitting KPIs, and delivering excellent customer service. We want to see how you can bring value to our store!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Store Manager position. Share specific examples of how you've led teams and achieved results in previous roles. We love a good story!
Showcase Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to highlight your leadership experience in your application. Talk about how you've developed team members and created a positive work environment. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Rise Resourcing
✨Know Your Numbers
As a Store Manager, you'll need to be on top of financial KPIs. Brush up on your knowledge of budgets, turnover revenue targets, and how to manage wages and shrinkage. Be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Leadership Skills
You'll be leading a team, so it's crucial to demonstrate your ability to recruit, develop, and motivate staff. Prepare examples of how you've built strong teams and improved customer service in previous roles. Highlight any training or mentoring initiatives you've implemented.
✨Prepare for Customer Scenarios
Customer service is key in retail, so think about challenging customer situations you've faced. Be ready to share how you resolved escalated queries and turned negative experiences into positive outcomes. This shows your resilience and adaptability.
✨Understand the Brand
Research the retailer's brand offerings and values. Be prepared to discuss how you can enhance customer experience through merchandising and store layout. Showing that you understand their brand will set you apart from other candidates.