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For Companies At a Glance
- Tasks: Conduct inspections, coordinate repairs, and ensure a positive homeowner experience.
- Company: Zenterra, a rapidly growing home developer in Surrey and Langley.
- Benefits: Join a dynamic team with opportunities for growth and development.
- Other info: Fast-paced environment with a focus on customer satisfaction.
- Why this job: Be part of building over 2500 homes and make a real difference.
- Qualifications: Experience with drywall and paint; vehicle access required.
The predicted salary is between 30000 - 42000 £ per year.
Zenterra is growing again! We are looking for a Deficiency Technician to work in our Homeowner Care team. Looking for a great opportunity? We are building over 2500 homes in the next 5 years in Surrey and Langley alone. This is a golden opportunity to join an established developer that is about to scale. Sound appealing?
WHAT YOU WILL BE DOING
- Conduct pre-delivery inspection punch lists and re-inspections
- Homeowner Orientation
- Attend walk-throughs with new homeowners
- Conduct homeowner orientations and key handovers
- Warranty Repairs and Maintenance
- Conduct deficiency assessments during the warranty period
- Assist in the coordination of trades when necessary to ensure timely and efficient repair of deficiencies
- Perform routine maintenance, including but not limited to drywall, paint, and door repairs
- Establish proper warranty expectations with homeowners by educating them during key touchpoints of the purchase experience
- Create a positive customer experience from closing through the Warranty period
WHAT YOU KNOW
- Experience with drywall
- Experience with paint
- Access to own vehicle
PREFERABLE SKILLS
- Previous experience with residential deficiency repair
- Any experience with residential carpentry or finishing work
- Ability to work in a fast-paced environment
Deficiency Technician employer: Rise People
Contact Detail:
Rise People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deficiency Technician
✨Tip Number 1
Get to know the company! Research Zenterra and their projects. Understanding their values and recent developments will help you tailor your conversations during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 3
Prepare for hands-on assessments! Since the role involves practical skills, be ready to showcase your experience with drywall and paint during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Zenterra team.
We think you need these skills to ace Deficiency Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deficiency Technician role. Highlight your experience with drywall, paint, and any relevant warranty repair work. We want to see how your skills match what we're looking for!
Show Your Passion: Let us know why you're excited about joining Zenterra and being part of our Homeowner Care team. A genuine enthusiasm for creating positive customer experiences can really make your application stand out!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rise People
✨Know Your Stuff
Make sure you brush up on your knowledge of drywall and paint, as well as any relevant experience you have with residential deficiency repair. Zenterra is looking for someone who can hit the ground running, so being able to discuss your hands-on experience confidently will definitely impress them.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with homeowners, be prepared to talk about how you've created positive customer experiences in the past. Think of specific examples where you’ve gone above and beyond to help someone, especially during key touchpoints like orientations or repairs.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. For instance, they might ask how you would handle a situation where a homeowner is unhappy with a repair. Practise articulating your thought process clearly and calmly, showing that you can manage challenges effectively.
✨Demonstrate Your Team Spirit
Zenterra values teamwork, especially when coordinating trades for repairs. Be ready to discuss how you’ve worked collaboratively in previous roles. Highlight any experiences where you’ve had to communicate effectively with others to ensure timely and efficient outcomes.