Training and Consultancy Lead in London

This is an 18-month fixed term role initially, either 0.6 or 0.8FTE.

Responsible to: Director of BD

Responsible for: freelance trainers

Deadline for applications: Thursday 9 April.

Interviews: week commencing 13th April.

Application process: All applicants MUST submit both a CV and Covering Letter of up to 750 words, outlining their skills against the person specification, previous experience, and why they are applying. We invite authentic applications, rather than AI generated. Any applications that do not contain both a CV and Covering Letter will not be considered.

The role: The postholder will lead the development and expansion of RISE’s training and consultancy offer, aligned with the Business Development growth plan. They will identify market opportunities and emerging sector needs to shape new products and services, and design and deliver high-quality, evidence-based training and consultancy services to clients across the commercial, public and voluntary sectors.

The ideal candidate will have experience designing and delivering professional training programmes, managing client relationships, and will be motivated by business development and selling training solutions.

• Strategic Development
  • Lead the development and growth of RISE’s training and consultancy offer in alignment with the Business Development growth plan.
  • Identify market opportunities and emerging sector needs to shape new training products and consultancy services.
  • Adapt and expand existing training programmes to ensure they remain relevant and impactful, and aimed at different audiences.
  • Develop scalable models for delivery to ensure services can grow beyond individual staff capacity.
  • Research and apply organisational psychology theories and frameworks to the development of organisational culture, behaviour, leadership, and change products.
• Training & Consultancy Delivery & Development
  • Design and deliver high-quality training and consultancy to a range of clients, across the commercial, public and voluntary sectors, using evidenced-based theories and approaches.
  • Develop training materials, toolkits, manuals, and digital learning resources, including contributing to the development of digital solutions across all areas of RISE delivery.
  • Facilitate workshops, seminars, and learning sessions both in person and online.
  • Design and undertake needs assessments and workplace consultancy to help organisations identify challenges and needs, and adapt our offer to meet those needs.
  • Deliver “Train the Trainer” sessions to enable wider delivery through associates and internal staff.
• Client Relationship Management
  • Act as the lead contact for key training and consultancy clients.
  • Build strong and sustainable relationships with clients to ensure high levels of satisfaction and repeat business.
  • Identify opportunities for follow-on work, additional services, and long-term partnerships.
  • Support proposal development and contribute to securing new training and consultancy opportunities.
• Associate Trainer Model
  • Design and manage an associate trainer network to support scaling delivery.
  • Recruit, onboard, and co-ordinate freelance trainers and internal sessional trainers.
  • Provide support, guidance, and training to associate trainers to ensure consistent delivery quality.
• Quality Assurance
  • Ensure all training and consultancy delivery meets high quality standards.
  • Develop quality assurance processes including observation, feedback, and evaluation.
  • Continuously review and improve training materials and delivery approaches based on learning and feedback.
  • Implement feedback tools to capture feedback and testimonials from clients that will help improve and promote RISE’s training and consultancy offer.
• Project & Operational Management
  • Provide oversight of training and consultancy projects once secured.
  • Ensure delivery timelines, budgets, and outputs are met.
  • Co-ordinate internal staff and associate trainers involved in delivery.
• Internal Collaboration
  • Work closely with colleagues in the Training Hub to identify internal expertise that can contribute to training delivery.
  • Ensure alignment between internal capability development and external training programmes.
  • Share learning from training and consultancy activity to inform organisational practice.
• Business Development
  • Support the promotion and growth of the training and consultancy offer.
  • Contribute to proposals, tenders, and partnership opportunities.
  • Identify and pursue opportunities for training within the public sector and partner organisations.
  • Actively contribute to securing repeat business and expanding RISE’s client base.
  • Generate sales leads through outreach, networking, and attending relevant events and forums.
  • Upselling and cross-selling to existing clients.
  • Working to support the Business Development team to achieve annual Training & Consultancy targets.

• Experience designing and delivering professional training programmes.
• Experience providing consultancy, advisory services, or facilitation to organisations.
• Experience of account management or managing client relationships.
• Enjoy new business and growing existing accounts.
• Experience of selling training products and events.
• Experience managing client relationships and developing long-term partnerships.
• Experience developing training materials, toolkits, or learning resources.
• Experience managing projects or programmes with multiple stakeholders.
• Experience working with or managing external associates, freelancers, or facilitators.

• Strong facilitation and training delivery skills.
• Naturally driven and self-motivated.
• Ability to translate complex ideas into clear, engaging learning content.
• Solution focused, pro-active approach to problem solving.
• Demonstrate critical attention to detail and ability to cope with changing priorities and manage a varied workload.
• Ability to work to tight deadlines and manage multiple tasks simultaneously.
• Ability to think strategically and work both independently and collaboratively.
• Excellent relationship-building and stakeholder engagement skills.
• Strong organisational and project management skills.
• Ability to identify and develop business opportunities.

• Strong understanding of organisational psychology theories and frameworks and their application to organisational culture, behaviour, leadership, and change.
• Understanding of the commercial, public and/or voluntary sector contexts.
• Knowledge of effective training methodologies.
• Understanding of quality assurance approaches in training and professional learning.
• Knowledge and understanding of business development processes.

• Experience building or managing a training or consultancy offer within an organisation.
• Experience working across multiple sectors, including commercial, public and third sector.
• Experience developing digital or blended learning programmes.
• Experience managing or growing a network of associate trainers.
• Experience contributing to income generation or service growth.