At a Glance
- Tasks: Provide technical support for Control Gear and Switchgear products while maximising sales opportunities.
- Company: Join a dynamic team in a leading electrical engineering company.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make an impact by supporting innovative electrical solutions and building customer relationships.
- Qualifications: GCSE Maths and English; electrical engineering knowledge preferred but not mandatory.
- Other info: Ideal for recent graduates looking to kickstart their career in technical sales.
Our Client has a requirement for an office based internal technical support engineer for Control Gear and Switchgear products and solutions. You will require experience and understanding of Electrical Control & Automation components in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities.
Ideally, you will have knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products, including photo electric, inductive, capacitive types and are likely to have strengths in more than one product area. This could be industrial electrical automation including control gear, switchgear, circuit protection, electro mechanical components, connectors, cable management systems, enclosures, and other industrial control & automation components.
As the Technical Support Engineer, you will respond to and handle all product technical enquiries for a range of components. You will be required to understand and able to identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties.
In order to be successful, you will need technical electrical knowledge, product applications knowledge and commercial awareness. The qualification indicated is likely in order to perform this role, however, candidates able to demonstrate sufficient experience & knowledge would be equally considered. Recent graduates in Electrical Engineering would also be considered.
Knowledge and Experience:- GCSE Maths and English (or equivalent)
- Desirable not mandatory, ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification)
- Technically competent with a range of electrical equipment and practices.
- Good working knowledge of Microsoft Office and data entry systems
- Full clean driving licence
- Experience in similar sales/customer service environment.
- Liaise with Sales Engineers, other branch and sales staff.
- Assist with Tele sales and other proactive sales activities.
- Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.
To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.
Internal Technical Sales Support in Wellingborough employer: Rise Executive Search & Recruitment Ltd
Contact Detail:
Rise Executive Search & Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Internal Technical Sales Support in Wellingborough
β¨Tip Number 1
Get to know the company inside out! Research their products, services, and recent projects. This will not only help you in interviews but also show your genuine interest in the role.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
β¨Tip Number 3
Practice your technical knowledge! Brush up on electrical control and automation components. Be ready to discuss how your experience aligns with the job requirements during interviews.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Technical Sales Support in Wellingborough
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with electrical control and automation components. We want to see how your skills match the job description, so donβt be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technical sales support and how your background makes you a great fit for our team. We love seeing enthusiasm and a personal touch!
Show Off Your Technical Knowledge: Since this role requires a solid understanding of electrical products, make sure to mention any specific knowledge you have about control gear, switchgear, or other related components. Weβre looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just a few clicks and youβre done!
How to prepare for a job interview at Rise Executive Search & Recruitment Ltd
β¨Know Your Products Inside Out
Make sure you have a solid understanding of the Control Gear and Switchgear products you'll be supporting. Brush up on the technical specifications and applications of electrical control and automation components, as this knowledge will help you answer questions confidently and demonstrate your expertise.
β¨Showcase Your Customer Relationship Skills
Be prepared to discuss how you've built and maintained customer relationships in previous roles. Think of specific examples where youβve successfully resolved customer queries or promoted products, as this will highlight your ability to support the internal sales team effectively.
β¨Familiarise Yourself with the Company
Research the company and its position within the electrical market. Understanding their product range and recent developments will allow you to tailor your responses and show genuine interest in the role, making you stand out as a candidate.
β¨Prepare for Technical Questions
Expect technical questions related to electrical engineering and automation. Review common issues that arise in the field and think about how you would address them. This preparation will not only boost your confidence but also demonstrate your problem-solving skills during the interview.