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- Tasks: Support customers with technical queries and promote electrical products.
- Company: Join a leading firm in industrial electrical control and automation.
- Benefits: Enjoy a negotiable salary, pension, and other exciting perks.
- Why this job: Great opportunity to develop skills in a dynamic team and make an impact.
- Qualifications: GCSE Maths and English required; relevant experience or qualifications preferred.
- Other info: Ideal for those living in North of the Tyne area.
The predicted salary is between 28800 - 48000 £ per year.
Internal Technical Sales Engineer Industrial Electrical Control & Automation
Negotiable Salary Package, Pension, and other benefits.
Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.
As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.
In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.
Knowledge and Experience
- GCSE Maths and English (or equivalent)
- None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)
- Good working knowledge of Microsoft Office and data entry systems
- Full clean driving licence
- Experience in similar sales /customer service environment.
- Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.
Post codes used are for advertising purposes only.
To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly.
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Technical Support Engineer employer: Rise Executive Search & Recruitment Ltd
Contact Detail:
Rise Executive Search & Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific products and services mentioned in the job description. Understanding the technical aspects of electrical control and automation will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with professionals in the electrical engineering and sales sectors. Attend local industry events or join online forums to connect with others who may provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service or sales environments. Be ready to share specific examples of how you've successfully handled technical inquiries or developed customer relationships.
✨Tip Number 4
Research the company and its competitors. Understanding their market position and product offerings will allow you to speak knowledgeably about how you can contribute to their success during the interview process.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical control and automation. Emphasise any technical support roles or sales experience you've had, and include specific products or systems you are familiar with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the electrical market and how your skills can contribute to their sales objectives. Be sure to address how you can develop customer relationships effectively.
Highlight Technical Knowledge: In your application, clearly outline your technical knowledge related to electrical engineering. Include any qualifications or certifications you have, and be specific about your familiarity with products like PLCs, HMIs, and variable speed drives.
Showcase Customer Service Skills: Since the role involves customer interaction, emphasise your customer service skills. Provide examples of how you've successfully handled customer inquiries or developed relationships in previous roles, demonstrating your ability to generate quotations and understand competitive situations.
How to prepare for a job interview at Rise Executive Search & Recruitment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of electrical control and automation products. Be prepared to discuss specific technologies, such as PLCs, HMIs, and variable speed drives, as well as how they apply to real-world scenarios.
✨Demonstrate Customer Relationship Skills
Since the role involves maintaining customer relationships, be ready to share examples of how you've successfully built rapport with clients in previous roles. Highlight your communication skills and any experience you have in a sales environment.
✨Prepare for Technical Enquiries
Anticipate common technical questions that may arise during the interview. Practice explaining complex concepts in simple terms, as you'll need to handle product technical enquiries effectively.
✨Understand the Competitive Landscape
Research the company and its competitors. Be prepared to discuss how you would approach generating quotations and winning orders while keeping profitability in mind. This shows your commercial awareness and strategic thinking.
