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- Tasks: Provide technical support and sales assistance for electrical control and automation products.
- Company: Join a dynamic company focused on innovative electrical solutions.
- Benefits: Negotiable salary, pension, and additional perks.
- Why this job: Develop your career in technical sales while making a real impact.
- Qualifications: GCSE Maths and English; electrical knowledge preferred.
- Other info: Great opportunity for growth in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute.
Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.
As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties.
It is also expected that you have commercial ability and awareness to generate quotations for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge; there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness.
The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.
Knowledge and Experience
- GCSE Maths and English (or equivalent)
- None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)
- Good working knowledge of Microsoft Office and data entry systems
- Full clean driving licence
- Experience in similar sales/customer service environment
- Experience with an electrical engineering role, or a background in electrical distribution would be an advantage
To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.
We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.
Technical Support Engineer employer: Rise Executive Search & Recruitment Ltd
Contact Detail:
Rise Executive Search & Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent projects. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical support and sales. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience in electrical control and automation, and any relevant technical skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your customer service experience and technical knowledge – we love that!
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills and knowledge of electrical products. Whether it's PLCs, HMI, or variable speed drives, let us know what you know! This will help us see how you can support our customers effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role. Plus, it helps us keep track of your application better. We can’t wait to hear from you!
How to prepare for a job interview at Rise Executive Search & Recruitment Ltd
✨Know Your Products Inside Out
Make sure you have a solid understanding of the electrical control and automation products relevant to the role. Brush up on key features, benefits, and applications of these products so you can confidently answer technical questions and suggest alternatives during the interview.
✨Showcase Your Customer Skills
Since this role involves maintaining customer relationships, be prepared to discuss your previous experiences in customer service or sales. Share specific examples of how you've successfully handled customer inquiries or resolved issues, highlighting your communication skills and ability to build rapport.
✨Demonstrate Commercial Awareness
Understand the competitive landscape and be ready to discuss how you would approach generating quotations and winning orders. Familiarise yourself with pricing strategies and profitability considerations, as this will show that you have the commercial acumen needed for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
