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- Tasks: Lead a team providing technical support for Control & Automation products.
- Company: Dynamic company in the electrical and automation sector.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make an impact by mentoring a team and driving sales through technical expertise.
- Qualifications: Experience in electrical control and automation, team leadership skills.
- Other info: Office-based role with potential for career advancement in a supportive environment.
The predicted salary is between 36000 - 54000 £ per year.
Technical Support Team Leader Control & Automation circa £45K negotiable depending upon experience + benefits. Our Client has a requirement for a mainly office based Technical Support Team Leader for Control & Automation products and solutions. You will require experience and understanding of Electrical Control & Automation components in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities.
Ideally, you will have knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products, including photo electric, inductive, capacitive types and are likely to have strengths in more than one product area. This could be industrial electrical automation including control gear, switchgear, circuit protection, electro mechanical components, connectors, cable management systems, enclosures, and other industrial control & automation components.
You will be required to understand and be able to identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties.
This pivotal role involves leading and mentoring a team of technical support staff to ensure high customer satisfaction and drive sales growth through technical support expertise and assistance. As the Team Leader, you will ideally have experience of managing and supervising staff and work priorities, staff appraisal.
In order to be successful you will need technical electrical knowledge, product applications knowledge and commercial awareness. The qualification indicated is likely in order to perform this role, however, candidates able to demonstrate sufficient experience & knowledge would be equally considered.
Knowledge and Experience:
- GCSE Maths and English (or equivalent) Desirable not mandatory
- ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification)
- Technically competent with a range of electrical equipment and practices
- Good working knowledge of Microsoft Office and data entry systems
- Full clean driving licence
- Experience of supervising a team in similar sales/customer service environment
- Liaise with Sales Engineers, other branch and sales staff
- Assist with Tele sales and other proactive sales activities
- Experience with an electrical engineering role, or a background in electrical distribution would be an advantage
To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.
Team Leader Technical Sales Support employer: Rise Executive Search & Recruitment Ltd
Contact Detail:
Rise Executive Search & Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Technical Sales Support
✨Tip Number 1
Network like a pro! Get out there and connect with people in the electrical control and automation industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn.
✨Tip Number 2
Show off your technical chops! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with electrical components and how you've used that knowledge to solve problems or drive sales.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions related to team leadership and technical support. We can help you with mock interviews to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can bring their expertise to our team. Don’t miss out!
We think you need these skills to ace Team Leader Technical Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electrical control and automation products. We want to see how your skills align with the role, so don’t be shy about showcasing your technical knowledge and any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Team Leader position. Mention your experience in managing teams and how you can drive sales growth through technical support expertise.
Showcase Your Technical Skills: In your application, emphasise your understanding of various electrical components and systems. We’re looking for someone who can confidently discuss control panel products and automation solutions, so let us know what you know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to include your up-to-date CV!
How to prepare for a job interview at Rise Executive Search & Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical control and automation components. Familiarise yourself with products like control panels, sensors, and other related equipment. Being able to discuss these confidently will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and mentor a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. This will highlight your capability to drive sales growth through effective leadership.
✨Understand the Sales Process
Get a good grasp of how technical support ties into sales. Be ready to discuss how you can assist the internal sales team and enhance customer relationships. Showing that you understand the commercial side of things will set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask during the interview. This could be about the company's approach to customer satisfaction or how they measure success in the technical support team. It shows your interest in the role and helps you gauge if it's the right fit for you.
