At a Glance
- Tasks: Provide technical support and sales assistance in electrical control and automation.
- Company: Join a leading company in the electrical and automation industry.
- Benefits: Negotiable salary, pension, and additional perks.
- Other info: Great opportunity for growth in a supportive team.
- Why this job: Develop your career in a dynamic environment with real customer impact.
- Qualifications: GCSE Maths and English; electrical knowledge preferred.
The predicted salary is between 36000 - 60000 £ per year.
Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities.
You are most likely to be living in North of the Tyne area, including North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally, you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, PLC, HMI, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.
As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties.
It is also expected that you have commercial ability and awareness to generate quotations for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge; there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness.
The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.
Knowledge and Experience:
- GCSE Maths and English (or equivalent)
- None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)
- Good working knowledge of Microsoft Office and data entry systems
- Full clean driving licence
- Experience in similar sales/customer service environment
- Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.
To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.
We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.
Technical Support Engineer in North East employer: Rise Executive Search & Recruitment Ltd
As an Area Sales Manager, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while being situated in the vibrant Western / M6 corridor, which is known for its thriving business environment and supportive community. Join us to make a meaningful impact in the electrical connection solutions sector and advance your career in a rewarding and engaging workplace.
Contact Details:
Rise Executive Search & Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in North East
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent projects. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical support and sales. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates like you!
We think you need these skills to ace Technical Support Engineer in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience in electrical control and automation, and don’t forget to mention any relevant qualifications or projects that showcase your technical knowledge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your customer service skills and how you can contribute to building strong relationships with clients.
Show Off Your Technical Skills:In your application, be sure to highlight your technical skills and knowledge of electrical products. If you have experience with PLCs, HMI, or other relevant equipment, make it known! We want to see what you can bring to the table.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get in touch with you for a chat about the role. Don’t miss out!
How to prepare for a job interview at Rise Executive Search & Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical control and automation. Familiarise yourself with the products mentioned in the job description, like PLCs, HMI, and variable speed drives. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've successfully built and maintained customer relationships in the past. Think of specific situations where you resolved issues or provided excellent service, as this will demonstrate your suitability for the position.
✨Prepare for Technical Questions
Expect to face technical questions during the interview. Practice explaining complex concepts in simple terms, as you may need to do this when supporting customers. This will not only showcase your knowledge but also your ability to communicate effectively.
✨Understand the Sales Process
Brush up on your sales skills and be ready to discuss how you would approach generating quotations and understanding competitive situations. Showing that you have a commercial mindset will set you apart from other candidates who may focus solely on technical aspects.
