Receptionist & Legal Secretary in Minehead

Risdons Solicitors are looking for a Receptionist & Legal Secretary to join the Family team in our Minehead Office. A friendly office with a team that has a number of years’ experience. The ideal candidate will have a legal background and be prepared to assist with regular reception tasks.

Key Responsibilities:

• To conduct matters on behalf of clients in a professional manner.
• To provide a friendly, courteous, knowledgeable and professional service and to protect the firm against service complaints by ensuring service is of the highest quality.
• To comply with the Policies and Procedures pursuant to the Office Quality Manual at all times.
• Have the ability to use a variety of software to support our case management system including Microsoft Word and 365, Outlook and Excel to produce correspondence, documents, presentations, records and accounts.
• Be responsible for diary management, together with booking appointments/meetings.
• Attending meetings where necessary and assist in note taking.
• Creating, photocopying and printing of documents.
• To oversee diary management for the meeting rooms, maintain meeting rooms and provide assistance to other members of staff when in meetings when covering the reception area.
• Informing the appropriate staff member of appointment attendances at the office in good time.
• Meeting all deadlines within the specified timeframes and ensuring prompt response to telephone calls with accurate notes taken and recorded and passed to the appropriate staff member without delay.
• Assisting colleagues as own duties allow and in particular holiday and sickness cover, providing general support within the team/office/firm as required whilst adhering to the Equality and Diversity Policy of the firm.
• Handling all postal duties, including Royal Mail post, to include opening, dating, sorting and distribution, franking etc.
• Assisting colleagues with photocopying and printing of documents when covering the reception area.

Qualifications / Experience:

• Previous experience within a similar role.
• Basic knowledge of Windows operating systems, Office 365.
• Ability to work independently and manage multiple tasks efficiently.

Soft Skills:

• Strong communication and interpersonal skills.
• Ability to manage time effectively and prioritise tasks.
• A team player with a positive and service orientated attitude.
• Willingness to learn and adapt to new technologies.

Working Conditions:

Office environment with occasional travel to other locations for support.

What we offer:

• Company health cash plan
• Enhanced annual leave
• Social events and seasonal gifts
• Ongoing professional development and training
• Supportive and inclusive working environment