At a Glance
- Tasks: Engage with customers through proactive calls to boost retention and sales growth.
- Company: Join a dynamic team in the security industry focused on customer success.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for growth and learning in a fast-paced, tech-driven environment.
- Why this job: Make a real impact by building strong customer relationships and driving sales.
- Qualifications: Experience in sales or account management and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an enthusiastic Inside Sales Representative to support customer retention and account growth through proactive outbound engagement with existing customers. Working alongside Regional Sales Managers as part of a regional team, the role focuses on maintaining strong customer relationships, generating opportunities, and supporting regional sales growth.
You will be responsible for proactive outbound calling, with a view to generating appointments, training opportunities, and sales opportunities within the assigned customer base. You are expected to have strong knowledge of RISCO products along with a good understanding of relevant competitor products.
Key Responsibilities- Make proactive outbound and follow up calls to the agreed customer base, maintaining strong customer relationships and understanding customer needs.
- Secure and develop Risco Cloud connections, generating Cloud opportunities/deals in HubSpot.
- Build and maintain a regional pipeline of opportunities alongside the respective Regional Sales Manager.
- Identify further sales opportunities within existing accounts and support regional sales growth.
- Support inbound customer activity and arrange customer meetings/demonstrations with Regional Sales Managers where required.
- Provide support and advice on the Risco product range and maintain a good understanding of relevant competitor products.
- Provide customer quotes and pricing in line with company policies, escalating approvals where required.
- Maximize customer retention through regular communication with existing customers.
- Maintain product knowledge, sales skills, and accurate customer activity updates within HubSpot.
- Undertake any other duties reasonably expected by the Company.
- Report customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and events.
- Previous experience in an Inside Sales / Outbound Sales / Customer Account Management role – required.
- Strong verbal and written communication skills.
- Experience working with CRM systems such as HubSpot.
- Good working knowledge of Excel / sales reporting tools.
- Experience within the security industry or with security distributors/manufacturers – advantage.
- Technical aptitude or previous experience working with technical products – advantage.
- Monthly Regional sales targets
- Daily outbound call activity targets
- Risco cloud connections
- Progression of open opportunities
- Customer retention and regional growth targets
Inside Sales Representative employer: RISCO UK
Join a dynamic team as an Inside Sales Representative where your contributions directly impact customer retention and regional sales growth. Our company fosters a collaborative work culture that prioritises employee development, offering extensive training on RISCO products and opportunities for career advancement. Located in a vibrant area, we provide a supportive environment that values innovation and encourages proactive engagement with customers, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Get to know the company inside out! Research RISCO products and competitors so you can chat confidently during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience in Inside Sales. Make it personal and relatable – we want to see the real you!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for sales and customer relationships shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team at StudySmarter.
Tailor Your Experience:Make sure to highlight your previous experience in Inside Sales or Customer Account Management. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your relevant skills and achievements!
Know Your Stuff:Familiarise yourself with RISCO products and the security industry before applying. We appreciate candidates who take the time to understand our offerings and can speak confidently about them in their application.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Inside Sales Representative position. Let’s get started on this journey together!
How to prepare for a job interview at RISCO UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of RISCO products and how they compare to competitors. This knowledge will not only help you answer questions confidently but also demonstrate your enthusiasm for the role.
✨Practice Your Outbound Calling Skills
Since the role involves proactive outbound engagement, practice your pitch! Role-play with a friend or family member to get comfortable with making calls and handling objections. This will show your potential employer that you're ready to hit the ground running.
✨Familiarise Yourself with HubSpot
As you'll be using HubSpot for managing customer relationships, take some time to explore its features. Knowing how to navigate the CRM will impress your interviewers and show that you're proactive about learning the tools you'll be using.
✨Prepare Questions About Customer Retention Strategies
Think about how you can contribute to customer retention and account growth. Prepare insightful questions about the company's current strategies and how you can support them. This shows your interest in the role and your commitment to helping the company succeed.
