At a Glance
- Tasks: Support sales with technical expertise and deliver engaging product demonstrations.
- Company: Join a leading electronic security company with a focus on innovation.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Opportunity for career growth and to work with diverse clients.
- Why this job: Be part of a team that shapes the future of security technology.
- Qualifications: Technical degree or relevant experience in electronic security preferred.
Description
We are looking for a Sales Engineer To be key member of the RISCO technical sales team, providing sales and technical support throughout the complete sales process in selling and defending RISCO Group products and services across our customer base and channels to market.
This include pre- and post-sales technical support, demonstrations and customer training for customers and prospects within a pre-defined territory.
You will also provide technical support to channel partners and customers including Alarm Receiving Centres, Secure Communication providers, intrusion and integration platform customers, strategic accounts and, where required, Corporate and Government end users.
You will also provide, when required, back-up and support to the technical department and assist with inbound technical support calls.
Key responsibilities
- Qualify and assess customers’ and prospects’ technical requirements, including demonstration and training needs, and recommend appropriate RISCO solutions.
- Work with sales personnel, and autonomously where appropriate, to support sales strategies through customer meetings, presentations, training and sales accompaniment.
- Deliver commercial and technical product demonstrations tailored to customer applications, including preparation of demonstration scripts and application scenarios where required.
- Provide pre- and post-sales technical support and advice, responding to requests for information, training and onsite assistance and ensuring appropriate after-sales follow-up.
- Work closely with ARC partners, ARC software providers and integration partners on the integration of RISCO communication and cloud-based services into their environments.
- Support and manage pilot installations, system commissioning and larger integration projects in conjunction with the technical team where there is a significant business opportunity.
- Act as an interface between customers and the RISCO commercial, technical and product teams, ensuring technical requirements and issues are communicated effectively.
- Monitor the technical pre-sales environment and provide market and competitor feedback to the business; assist with product support documentation, seminars and technical sales material where required.
- Maintain close contact with the internal sales team and accurate records of customer and prospect activity, objectives, contacts and outcomes within the area of responsibility.
- Promote usage of the Company’s products and support Company activities within national and strategic accounts in the area of responsibility.
- Maintain demonstration and test equipment and account for product samples or materials entrusted to the role.
- Attend and contribute to sales meetings, exhibitions and other customer-facing Company activities as required.
- Be an active and supportive member of the technical support team and assist with inbound technical support calls when required.
- Undertake other duties relative to the business of the Company as may be agreed from time to time.
Requirements
- Relevant business/professional qualification (C&G / NVQ Electronic Security) or relevant job experience.
- BSc technical degree or equivalent, with applicable experience or a successful track record within the applied industry; a minimum of 5 years’ applicable experience is preferred but not essential.
- Technical background in intrusion, systems integration and associated electronic security technologies.
- Previous experience in physical security systems, access control and building management solutions would be advantageous.
- Strong communication, listening and presentation skills, with a willingness and interest in continuous role improvement.
- Ability to engage professionally and persuasively with a broad range of buyer groups and industry segments.
- Fluent written and spoken English.
Skills/Experience;
- A thorough knowledge of electronic security products, services, signalling and associated standards.
- Experience in technical product configuration, troubleshooting and systems integration.
- Ability to explain and present complex technical information clearly to a varied audience.
- Highly motivated self-starter with strong planning, organisation and customer-management skills.
- Strong commercial and business acumen.
Initiative and decision making
- Works with a reasonable level of autonomy while collaborating closely with internal and external sales personnel and management, seeking appropriate assistance where necessary.
- Able to engage at senior management level both internally and externally within well-defined limits of delegation.
- Required to make sound day-to-day decisions to resolve customer queries and recommend appropriate action. Poor or inaccurate advice could negatively affect customer confidence, projects and future business.
Sales Engineer in Rochdale employer: RISCO Group
At RISCO Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our Sales Engineers play a crucial role in supporting our customers and partners, with ample opportunities for professional growth and development through hands-on training and technical support. Located in a vibrant area, we provide a supportive culture that values employee contributions and encourages continuous improvement, making it a rewarding place to build your career in the electronic security industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer in Rochdale
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Engineer at RISCO Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including RISCO Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Engineer in Rochdale
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for RISCO Group:When writing your cover letter, make sure to tailor your message specifically for RISCO Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at RISCO Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show RISCO Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show RISCO Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with RISCO Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
