At a Glance
- Tasks: Lead exciting projects that make waste management smarter and greener.
- Company: Join Routeware, a leader in innovative waste and recycling software solutions.
- Benefits: Enjoy sick pay, on-site parking, pension programme, and volunteer leave.
- Other info: Dynamic, fun work environment with opportunities for growth and innovation.
- Why this job: Make a real impact on the environment while developing your project management skills.
- Qualifications: Strong project management skills and a passion for customer relationships.
The predicted salary is between 30000 - 35000 £ per year.
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place. Based in Portland, Oregon, the company employs a distributed team across North America and the UK.
Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
Our Mission: Transform waste collection to drive a better future for generations to come.
Our Values:
- Adaptability: The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
- Mission-driven: At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
- Human-first: While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.
Position Overview: The Professional Services Project Manager is a customer-facing role at the heart of Routeware’s Professional Services team. In this position, you will serve as the primary point of contact for customers from signed contract through successful go-live — guiding them through every phase of their Routeware implementation with clarity, confidence, and care. You will own project plans, drive accountability across internal and customer teams, manage timelines and risks, and ensure every customer feels supported throughout the implementation journey. This role is ideal for someone who combines strong project management discipline with a genuine passion for customer relationships — someone who thrives on keeping complex projects on track while making customers feel like true partners.
Responsibilities:
- Ability to manage multiple concurrent projects without dropping the ball.
- Solid understanding of project methodologies (Agile, Waterfall, or hybrid) and practical experience applying them.
- Comfort working cross-functionally with both technical and non-technical teams.
- Proficiency with project management tools (e.g., Asana, Jira, Smartsheet, or similar).
Preferred Qualifications:
- PMP, CAPM, or equivalent project management certification.
- Experience in waste management, logistics, fleet technology, or municipal/public sector software.
- Familiarity with data migration, data preparation, or working with customer data as part of a software implementation.
- Experience in a high-growth or scaling software company.
Benefits:
- Sick Pay
- On-site Parking
- Company Pension Program
- Volunteer Leave
Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
The pay range for this role is: 30,000 - 35,000 GBP per year (UK Office - York)
Project Manager in York employer: Rippling
Contact Detail:
Rippling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the waste management and tech sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings at Routeware!
✨Tip Number 2
Show off your project management skills! When you get the chance to chat with potential employers, highlight your experience with Agile or Waterfall methodologies. Share specific examples of how you've kept projects on track and made customers feel valued.
✨Tip Number 3
Be proactive! If you see a role at Routeware that excites you, apply through our website. Tailor your approach by mentioning how your skills align with our mission to transform waste collection and make a positive impact on the environment.
✨Tip Number 4
Prepare for interviews by researching Routeware’s products and services. Understand our values and think about how you can contribute to our mission. Bring your passion for customer relationships to the table – it’s what we’re all about!
We think you need these skills to ace Project Manager in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your project management experience and how it aligns with Routeware's mission to improve waste and recycling programs.
Showcase Your Skills: Don’t forget to mention your familiarity with project methodologies like Agile or Waterfall. We want to see how you’ve applied these in real-world scenarios, especially in customer-facing roles.
Be Personable: Routeware values a human-first approach, so let your personality shine through! Share examples of how you've built strong relationships with customers and teams in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Rippling
✨Know Your Project Management Methodologies
Brush up on Agile, Waterfall, and hybrid methodologies. Be ready to discuss how you've applied these in past projects, especially in a customer-facing role. This shows you understand the importance of adapting your approach to fit different project needs.
✨Showcase Your Customer Relationship Skills
Routeware values human-first interactions, so be prepared to share examples of how you've built strong relationships with clients. Highlight any instances where you’ve turned challenges into opportunities for collaboration and support.
✨Familiarise Yourself with Routeware’s Mission
Understand Routeware's mission to transform waste collection and make a positive environmental impact. Be ready to discuss how your values align with theirs and how you can contribute to their goals as a Project Manager.
✨Demonstrate Your Tool Proficiency
Make sure you’re comfortable discussing project management tools like Asana, Jira, or Smartsheet. Share specific examples of how you’ve used these tools to manage timelines, risks, and team accountability effectively.