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- Tasks: Support client-facing teams and manage customer relationships in a dynamic cybersecurity startup.
- Company: Join a fast-growing, venture-backed startup revolutionising cybersecurity with top-tier investors like Y Combinator.
- Benefits: Enjoy competitive pay, a collaborative work environment, and opportunities for career growth.
- Why this job: Perfect for those passionate about cybersecurity and eager to make an impact in client management.
- Qualifications: A degree or equivalent experience, strong communication skills, and a proactive attitude are essential.
- Other info: This is an entry-level position based in London, ideal for recent graduates or those looking to start their career.
The predicted salary is between 31200 - 38880 £ per year.
Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We\’re backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London.
Location: On-Site in London, UK
Position Type: Full-Time
Experience Level: Entry-level
Compensation: £15 – 18.5 per hour
Position Overview:
As a Junior Account Coordinator, you will play a crucial role in supporting our client-facing teams and managing customer relationships. You\’ll collaborate closely with account managers to ensure client satisfaction, streamline communications, and help deliver an exceptional experience.
This role is ideal for candidates eager to grow a career in cybersecurity account management or sales.
Responsibilities:
- Assist senior account managers with client onboarding, ensuring a smooth and welcoming experience.
- Coordinate client meetings, take detailed notes, and help manage follow-up tasks.
- Provide timely responses to client inquiries via email, phone, and internal messaging systems.
- Help maintain and update client records within our CRM (e.g., HubSpot or Salesforce).
- Track ongoing client projects and ensure timely internal communication on status and deadlines.
- Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery.
- Identify opportunities for client relationship enhancement and communicate these insights to senior team members.
Qualifications:
- Bachelor’s degree or equivalent experience preferred.
- Exceptional organizational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- Proactive attitude and willingness to learn about cybersecurity and compliance.
- Basic understanding of CRM software (experience with HubSpot or Salesforce is a plus).
- Ability to manage multiple tasks and deadlines effectively.
- Team-oriented mindset with excellent problem-solving abilities.
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Junior Account Coordinator (London) employer: Rippling
Contact Detail:
Rippling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Coordinator (London)
✨Tip Number 1
Familiarise yourself with the basics of cybersecurity and compliance frameworks like SOC2 and ISO 27001. This knowledge will not only help you understand the industry better but also demonstrate your commitment to learning during interviews.
✨Tip Number 2
Network with professionals in the cybersecurity field, especially those working in account management or sales. Attend industry events or webinars to make connections that could lead to valuable insights or referrals for the Junior Account Coordinator role.
✨Tip Number 3
Get hands-on experience with CRM software like HubSpot or Salesforce. Many online tutorials and courses can help you become proficient, which will be a significant advantage when managing client records and communications.
✨Tip Number 4
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles or projects. Be ready to provide examples that showcase your attention to detail and proactive attitude, as these are key traits for the position.
We think you need these skills to ace Junior Account Coordinator (London)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Junior Account Coordinator position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your educational background, relevant experience, and skills. Emphasise any experience with client management, communication, or CRM software, as these are crucial for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the cybersecurity field and the specific role. Mention how your skills and experiences make you a great fit for supporting client relationships and collaborating with account managers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Junior Account Coordinator position.
How to prepare for a job interview at Rippling
✨Research the Company
Before your interview, take some time to learn about Agency Cybersecurity. Understand their services, values, and recent developments in the cybersecurity field. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Communication Skills
As a Junior Account Coordinator, strong communication is key. Be prepared to discuss how you've effectively communicated in past roles or experiences. Use clear and concise language during the interview to showcase your verbal skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle client interactions. Think of examples from your past where you successfully managed a challenging situation or improved a process, as this will highlight your proactive attitude.
✨Demonstrate Your Organisational Skills
Since the role requires excellent organisational skills, be ready to discuss how you manage multiple tasks and deadlines. You could share specific tools or methods you use to stay organised, which will show your readiness for the responsibilities of the position.
