At a Glance
- Tasks: Lead our Shopify ecosystem and drive e-commerce strategy for wellness brands.
- Company: Join one of the UK's fastest-growing wellness brands, ripple⁺.
- Benefits: Competitive salary, flexible working, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Shape the future of e-commerce in a passionate team focused on health.
- Qualifications: 3+ years in DTC e-commerce with strong Shopify skills.
The predicted salary is between 50000 - 60000 € per year.
ripple⁺ is one of the UK's leading and fastest-growing wellness brands. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives.
As E-commerce Manager, you will own our Shopify ecosystem end-to-end. You'll work closely with Performance Marketing, Retention Marketing, and Creative teams and manage external developers to turn traffic into revenue while maintaining an extremely high standard of execution across every touchpoint.
- Own end-to-end site performance across all Shopify storefronts (US and UK), ensuring best-in-class UX, site speed, and conversion across both ripple⁺ and Droplet.
- Define and execute e-commerce strategy by category, campaign, and traffic source — tailoring site experience, merchandising, and landing pages in close partnership with marketing.
- Run regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile vs.
- Own end-to-end delivery of site builds and rebuilds, acting as internal lead across designers, developers, and stakeholders to ship on time, on brief, and with zero critical issues.
- Own the implementation and ongoing management of e-commerce software, CRO tools, analytics, tracking, and personalisation solutions — all cleanly integrated into Shopify.
- Build and maintain performance reporting across conversion rate, AOV, revenue by site and region, and funnel and page-level performance; translate data into clear actions and share regular updates with the marketing team and leadership.
3+ years in DTC e-commerce, with deep hands-on Shopify experience. Comfortable owning projects end-to-end with minimal hand-holding.
Online / eCommerce Manager employer: ripple
At ripple⁺, we pride ourselves on being a dynamic and innovative employer in the heart of London, dedicated to fostering a culture of passion and quality. As an E-commerce Manager, you will thrive in a collaborative environment that encourages personal growth and creativity, while contributing to our mission of promoting healthier habits. With competitive benefits and opportunities for professional development, ripple⁺ is the perfect place for those looking to make a meaningful impact in the wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Online / eCommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at ripple⁺ or similar brands. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your Shopify expertise and eCommerce strategies. This will not only demonstrate your capabilities but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by diving deep into ripple⁺’s brand values and products. Understand their mission and think about how you can contribute to their goals. Tailoring your answers to align with their vision will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the ripple⁺ team.
We think you need these skills to ace Online / eCommerce Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for wellness and e-commerce shine through. We want to see that you genuinely care about helping people move towards healthier habits, just like we do at ripple⁺.
Tailor Your Experience:Make sure to highlight your hands-on experience with Shopify and DTC e-commerce. We’re looking for someone who can own projects end-to-end, so share specific examples of how you've done this in the past.
Be Data-Driven:Since you'll be managing performance reporting, it’s crucial to demonstrate your ability to translate data into actionable insights. Include any relevant metrics or results from previous roles to show us what you can bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ripple
✨Know Your Shopify Inside Out
Make sure you’re well-versed in Shopify and its features. Familiarise yourself with the platform’s capabilities, especially around UX optimisation and conversion strategies. Be ready to discuss specific examples of how you've improved site performance in your previous roles.
✨Showcase Your Data Skills
Since the role involves performance reporting and translating data into actionable insights, prepare to talk about your experience with analytics tools. Bring examples of how you've used data to drive decisions and improve e-commerce outcomes, particularly in DTC settings.
✨Understand the Brand's Mission
Ripple⁺ is all about promoting healthier habits through plant-powered alternatives. Research their products and values, and think about how your personal beliefs align with their mission. This will show your genuine interest in the brand and its goals.
✨Prepare for Collaboration Questions
You’ll be working closely with various teams, so expect questions about collaboration and project management. Think of examples where you’ve successfully led cross-functional projects or resolved conflicts, highlighting your ability to work with designers, developers, and marketing teams.
