At a Glance
- Tasks: Lead global growth programs, manage operations, and engage with founders and partners.
- Company: Join Ripple, a pioneer in crypto solutions for a fairer financial system.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Fast-paced startup culture with opportunities to innovate and excel.
- Why this job: Make a real impact in the fintech space while growing your skills.
- Qualifications: 5+ years in program operations, fintech knowledge, and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.
As Senior Program and Operations Specialist, Ecosystem Growth, you will be responsible for maintaining and scaling high-caliber program and operational processes for our high-impact global growth programs, including FinTech grants and accelerators, with a focus on growing XRP Ledger (XRPL) blockchain adoption. This role sits at the intersection of program strategy and operational excellence, ensuring programs run smoothly, consistently, and at scale.
You will lead end-to-end program operations, partnering cross-functionally with Finance, Legal, Compliance, and Marketing to ensure seamless execution. You’ll also own key global initiatives and partnerships, support Ecosystem Managers in driving efficient deal flow and award processes, and ensure founders, vendors, and partners receive timely communication and payments. You will also serve as an external face of Ripple’s ecosystem programs — building relationships with founders, developers, and startup communities around the world.
This is a hands-on role for someone who thrives in fast-paced startup environments and has experience building and scaling programs that support fintech founders, developers, and early-stage startups.
WHAT YOU’LL DO:
- Run the end-to-end operations of ecosystem growth programs, including grants and accelerator programs, hackathons, and start-up competitions.
- Serve as an external representative of Ripple’s ecosystem programs — engaging directly with founders, grantees, developers, and partners at events, conferences, and through ongoing relationships.
- Drive global program growth by ensuring consistent, high-quality execution across regions.
- Partner with finance, legal, compliance, and marketing teams to ensure seamless program delivery and governance.
- Monitor budgets, process payments, and ensure fiscal accountability.
- Maintain CRMs and dashboards that track program metrics, goals, and achievements.
- Develop decks to showcase program outcomes for internal and key industry events and developer conferences.
- Coordinate on strategy and execution for promoting and marketing programs.
- Continuously identify bottlenecks and implement process improvements.
WHAT YOU'LL BRING:
- 5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives, for venture capital, FinTech, corporations, foundations, or startup ecosystems.
- Finance or fintech background, with working knowledge of financial products, capital markets, payments infrastructure, or fintech ecosystems.
- Direct experience in the crypto, blockchain, or Web3 industry — you understand how these ecosystems work, who the key players are, and how to engage credibly with founders and developers building in this space.
- Experience in external, founder-facing, or partner-facing roles — you’re comfortable representing an organization to startups, grantees, investors, and developer communities, not just managing internal workflows.
- Strong operational background with owning complex, multi-stakeholder workflows.
- Familiarity with capital deployment mechanics for grants, vendor, and partner payments.
- Acuity in budgeting, expenditure tracking, and financial reporting.
- Proven track record to work collaboratively and cross-functionally to achieve program goals.
- Data-savvy and proficiency in data management/data entry processes and standard methodologies.
- Strong growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking.
- Proficiency working with programmatic toolings, including: CRM and reporting platforms (Salesforce, HubSpot, Tableau); program platforms (Submittable, F6S, Airtable); and project management tools (Asana, Notion, Confluence).
- Exceptional organizational and communication skills.
- Experience in developing presentation decks on program outcomes and impact.
- Close attention to detail with a bias toward action and execution.
- Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability.
- Active use of AI tools to automate workflows, improve output quality, and build scalable operational systems — AI fluency is a meaningful differentiator in this role.
Senior Program and Operations Specialist in London employer: ripple
At Ripple, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Senior Program and Operations Specialist, you'll not only contribute to transformative financial solutions but also enjoy unparalleled career growth opportunities in a fast-paced, supportive culture that values collaboration and creativity. Join us in our mission to enhance global economic fairness while working alongside passionate colleagues who are dedicated to making a real-world impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Program and Operations Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech and crypto space. Attend events, join online communities, and don’t be shy to reach out to founders and developers. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation deck that highlights your past successes in program operations and ecosystem growth. This is your chance to demonstrate how you can drive impact at Ripple and make a real difference.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to Ripple and express your interest in the Senior Program and Operations Specialist role. We love seeing candidates who take the initiative and show genuine enthusiasm for what we do.
✨Tip Number 4
Stay updated on industry trends! Keep an eye on developments in the blockchain and fintech sectors. Being knowledgeable about the latest news and innovations will help you stand out in conversations and interviews, showing that you’re truly invested in the field.
We think you need these skills to ace Senior Program and Operations Specialist in London
Some tips for your application 🫡
Show Your Passion for FinTech:When writing your application, let us see your enthusiasm for the FinTech world! Share any relevant experiences or projects that highlight your understanding of the industry and how you can contribute to Ripple's mission.
Tailor Your Experience:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Senior Program and Operations Specialist, especially in managing global programs.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at ripple
✨Know Your Ecosystem
Before the interview, dive deep into Ripple's ecosystem and its impact on the financial world. Familiarise yourself with XRP Ledger and how it supports fintech growth. This knowledge will help you engage confidently with interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Operational Excellence
Prepare specific examples from your past experiences where you've successfully managed complex programs or operations. Highlight your ability to streamline processes and improve efficiency, especially in fast-paced environments. Use metrics to back up your achievements, as numbers speak volumes!
✨Engage with Founders and Developers
Since this role involves interacting with founders and developers, be ready to discuss how you've built relationships in previous roles. Share stories that illustrate your communication skills and your ability to represent an organisation effectively in external settings.
✨Embrace the Tech
Familiarise yourself with the tools mentioned in the job description, like Salesforce, HubSpot, and Asana. If you can, practice using them before the interview. Showing that you're comfortable with these platforms will demonstrate your readiness to hit the ground running and your adaptability in a tech-driven environment.
