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- Tasks: Manage CRM activities and develop digital retention strategies to enhance customer engagement.
- Company: Join Ripple, a fast-growing wellness brand focused on plant-based remedies.
- Benefits: Full-time role with opportunities for growth in a vibrant Camden Town location.
- Other info: Dynamic, collaborative environment with a focus on personal and professional development.
- Why this job: Make a real impact in the wellness industry while honing your analytical and communication skills.
- Qualifications: Strong analytical and communication skills; experience in CRM and project management is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Ripple is one of the fastest growing consumer wellness brands in the UK & USA. Creating zero-nicotine, plant-based diffusers and at-home fragrance remedies; Ripple utilizes the power of plant-based remedies that promote performance, attention, and relaxation. Ripple's innovative products aim to enhance well-being.
This is a full-time, on-site role for a CRM & Digital Retention Manager located in Camden Town. The CRM & Digital Retention Manager will be responsible for managing customer relationship management (CRM) activities, developing digital retention strategies, analyzing customer data, implementing market segmentation, and overseeing related projects. Daily tasks include monitoring sales performance, enhancing customer communication, and ensuring successful execution of CRM programs.
Responsibilities- Manage CRM activities and related projects.
- Develop and implement digital retention strategies.
- Analyze customer data to inform segmentation and targeting.
- Monitor sales performance and optimize customer communications.
- Ensure successful execution of CRM programs on an ongoing basis.
- Strong analytical skills and ability to interpret customer data.
- Excellent communication and sales skills.
- Experience with market segmentation and project management.
- Proven track record of managing CRM systems and digital retention strategies.
- Detail-oriented with excellent organizational skills.
- Ability to work effectively in a collaborative, on-site environment.
- Seniority level: Entry level
- Employment type: Full-time
- Industries: Wellness and Fitness Services
CRM & Digital Retention Manager in London employer: ripple
Contact Detail:
ripple Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Digital Retention Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the wellness and fitness industry, especially those who work at Ripple or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or through connections, be ready to discuss your experience with CRM systems and digital retention strategies. Bring examples of your work to the table!
✨Tip Number 3
Stay updated on industry trends! Follow blogs, podcasts, and social media accounts related to consumer wellness and CRM. This knowledge will not only impress interviewers but also help you tailor your conversations to what matters most in the field.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace CRM & Digital Retention Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM & Digital Retention Manager role. Highlight your experience with customer data analysis and digital retention strategies, as these are key for us at Ripple.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about wellness and how your skills align with our mission. Be genuine and let your personality shine through!
Showcase Your Analytical Skills: Since strong analytical skills are crucial for this role, include specific examples of how you've used data to drive decisions in past roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ripple
✨Know Your CRM Inside Out
Before the interview, make sure you’re familiar with various CRM systems and their functionalities. Be ready to discuss your experience with them and how you’ve used data to drive customer retention strategies in the past.
✨Showcase Your Analytical Skills
Prepare examples of how you've analysed customer data to inform marketing decisions. Bring specific metrics or case studies that demonstrate your ability to segment markets effectively and optimise communications.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past projects or challenges.
✨Demonstrate Your Passion for Wellness
Ripple is all about enhancing well-being, so show your enthusiasm for the wellness industry. Share any personal experiences or insights related to plant-based remedies or consumer wellness that align with Ripple’s mission.