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For Companies At a Glance
- Tasks: Manage global retail accounts and build strong client relationships.
- Company: Leading global retail company with a focus on innovation.
- Benefits: Attractive salary, flexible hours, and opportunities for travel.
- Why this job: Join a dynamic team and drive success in the retail industry.
- Qualifications: Experience in account management and excellent communication skills.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 36000 - 60000 Ā£ per year.
Ā· Function:Global Retail & Distribution | Account Strategy | Trade Marketing & Partnerships
Ā· Responsibility:Build and maintain strong commercial relationships with rippleāŗ retail and distribution partners globally, driving trade marketing strategies and account growth.
Ā· Reports to:Co-Founders & Head of Sales
Ā· Location:London, Camden
Key Responsibilities
Account & Relationship Management
- Act as the primary liaison between rippleāŗ and its retail and distributor partners globally.
- Cultivate and maintain strong relationships with current and potential trade partners to enhance brand loyalty and maximize sales opportunities.
- Provide timely and responsive support to key accounts, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Sales & Growth Strategy
- Support and collaborate with the Retail Team to achieve sales targets by implementing effective communication, strategic planning, and account expansion.
- Manage travel retail expansion, including merchandising strategies, staff training, market analysis, and logistics management to drive growth in the sector.
- Provide strategic recommendations on how to activate with trade partners, aligning with shopper needs while enabling rippleāŗ\ās growth.
- Own the commercial strategy, prioritizing specific retailers and partners based on business objectives.
Trade Marketing & Activation
- Develop and execute tailored promotional campaigns and activations for key accounts both online and in-store.
- Plan promotional calendars in collaboration with retailers, aligning with key campaign periods predefined by the marketing team (e.g. \āNew Year, New Me\ā, \āStoptober\ā).
- Deliver strong and disruptive in-store activations through impactful merchandising and retail experiences.
- Support new store openings, counter launches, and special events with seamless execution and coordination.
Operational Excellence & Retail Support
- Monitor and ensure the correct implementation of new listings, promotions, and online presence.
- Manage all in-store marketing materials and liaise with designers to bring creative assets to life.
- Standardize marketing proposals and sales decks to align with rippleāŗ\ās branding and evolving product offerings.
- Educate and upskill retailer staff on the rippleāŗ brand and products by hosting training sessions to turn them into brand evangelists.
Logistics & Account Coordination
- Oversee order processing and fulfillment for key accounts, ensuring inventory levels are managed effectively.
- Address any order discrepancies or fulfillment issues to maintain customer satisfaction and operational efficiency.
- Manage new partner onboarding, overseeing product listings, and providing standardized assets and product information to ensure a smooth launch.
Experience & Skills
- Bachelor\ās degree in Business, Sales, Marketing, or a related field.
- 5+ years of experience in account management and/or sales within consumer goods, wellness, or retail industries.
- Strong communication, negotiation, and problemāsolving skills.
- Proficiency in CRM tools and account management systems.
- Ability to work effectively in a fastāpaced, dynamic environment.
- Knowledge of the retail and travel retail industries is a plus.
- Multilingual proficiency is advantageous.
- Entrepreneurial mindset with a detailāoriented and proactive approach.
Working at rippleāŗ
- We offer a supportive working environment, plenty of training & career development opportunities, monthly fitness package, team events, quarterly socials, and more, ensuring you can work happier.
- Amazing āHQā in Camden, where youāll be based (this position requires fullātime office presence).
- A supportive & friendly team of hardāworking people.
- 25 days holiday per year, excluding Bank Holidays.
- Ā£40/month towards your mental & physical wellbeing.
- Team events & socials.
- Travel to and from work covered.
The start date for this role is immediate upon finding the right candidate.
The interview process will be three stages: a phone interview and two faceātoāface interviews, with the final interview including a presentation.
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Global Account Manager employer: ripple
Contact Detail:
ripple Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Global Account Manager
āØTip Number 1
Network like a pro! Reach out to current or former employees in the global retail space. They can give you insider info and might even refer you directly, which is always a bonus!
āØTip Number 2
Prepare for those interviews by researching the companyās recent projects and challenges in global retail. We want to show that weāre not just interested in the role but also in how we can contribute to their success.
āØTip Number 3
Practice your pitch! We need to be able to clearly articulate our experience and how it aligns with the global account manager role. A confident delivery can make all the difference.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names when we review applications!
We think you need these skills to ace Global Account Manager
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Global Account Manager role. Highlight your experience in global retail and any relevant achievements that showcase your skills in managing accounts effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've successfully managed accounts in the past and how you can bring that expertise to our team.
Showcase Your Passion: We love seeing candidates who are genuinely passionate about the role and the industry. Donāt hesitate to express your enthusiasm for global retail and how you envision contributing to our success at StudySmarter.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. Itās the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at ripple
āØKnow Your Accounts
Before the interview, research the company's key accounts and their global retail strategy. Understanding their client base will help you demonstrate how your experience aligns with their needs.
āØShowcase Your Relationship Skills
As a Global Account Manager, building relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, focusing on communication and problem-solving.
āØBe Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenges in account management. Think of specific situations where you turned a difficult client relationship into a success story.
āØAsk Insightful Questions
At the end of the interview, ask questions that show your interest in the company's future. Inquire about their growth plans in global retail or how they measure success in account management.